OpenEMM Technical Support Forum

One of our clients wants to be informed via email whenever a new recipient has confirmed his subscription (last DOI step). I tried to do this using the feature service emails, which can send out mails from within the action. This works great, but our client also wants to see the recipient's address ...

Hi! Is there any news regarding this topic? The limit of 1 MB (or even less for pdfs is really annoying). We also get the same error message with V 6.1: java.lang.IllegalStateException: forward() not allowed after buffer has committed. at com.caucho.server.webapp.RequestDispatcherImpl.forward(Reque...

Since OpenEMM 6.2 you can change the maximum size for attachments in the emm.properties file. You find it here: /home/openemm/webapps/core/WEB-INF/classes/emm.properties Please note, that you should also check your MySQL my.cnf (/etc/my.cnf) for the max_allowed_packet setting. In my case, OpenEMM / ...

Just released OpenEMM 6.2 allows you to define the delivery speed for every mailing separately. If you have problems with a certain provider you could define a separate target group for email addresses of this provider and send them a copy of your mailing for which you define the delivery speed wit...

We use CentOS 5.5 for our OpenEMM-servers (the servers are virtualized with Windows Hyper-V Server 2008 R2)

Your newsletter recipients unsubscribe by clicking a link in the newsletter. You can choose the target of the link yourself (meaning you don't have to include any id), because OpenEMM handles the id of the recipient for you. You could, for instance, link to a website that says "you have been un...

im new openemm...i think i have problem in my configuration openemm (redirection domain)..even i send an e mail , i enable Measure open rate .. but i cant show my statistic of opened mails...and the mail sent contain at the bottom an url ( <smtp.planet.tn:587/g.html?uid=1.1j.e.0.4djkg92dd6> ) ps: s...

If we could get throttling per domain (or throttling somehow), that would be really great :) .. I just sent out a mailing and got a lot of errors from some bigger german mail exchangers in the log: 'Maximum parallel connections for your IP-Address reached' and 'Too many concurrent SMTP connections f...

Even though I think you already solved your problem by now, maybe the following helps someone else. A possible solution is to delete all entries from the bad import(s) at first and to start all over again. Could be done by a simple MySQL query like this: delete from customer_1_tbl where creation_dat...

Have you tried to import a smaller portion of the csv file? I mean, you could try to split the data into pieces and see if maybe the problem is just some data in one single line.. Could you maybe try to import just a few (dummy)lines? If the problem is still there, you could upload the csv, so one o...

Doing tail -f /home/openemm/webapps/core/log/openemm_stdout.log I found out that there was a problem when OpenEMM wanted to create a temporary table for the import with the database user "agnitas". I just fixed the user's rights and everything works just fine now :) I don't know why the ri...

Thanks

Is "openemm_cms" the only OpenEMM database you have? As of OpenEMM 6.x, this is an additional database to the "openemm" db. You need the openemm db in order for OpenEMM to work! I think if you import that one again, your problems will be solved. You find the needed sql-file here:...

Hi, I have a problem with importing csv-files. Version in use is 6.0.1 The import works flawlessly up to the point where OpenEMM shows the preview of the data that is going to be imported. This step works as well (that data shown is looking perfect) but when I click on forward/next (I don't know how...

Seems like MySQL does not have the rights to access the db. try this:
Does this help?