OpenEMM Technical Support Forum

That's not what we're seeing. We just created a new Mailing to confirm this. When we click the Content tab and then click on one of the default options (Text or HTML) we have the option of entering content but the only buttons available are Add and Back. There is no Save button. If we click Add, the...

When creating content in a mailing, template, and in other areas there is no Save button in OpenEMM 2011. All we can do is click an Add button which does save the content but it adds an empty content item that we don't want.

Where is the OpenEMM 2011 documentation? The manuals are for older versions and some of the new features are not covered and the UI is different. This is making it difficult to get started with Templates, CM, etc.

Nah, that doesn't work. Sorry, but this is pretty frustrating. In the Bounce-Filter settings there are two addresses that can be entered. The first is the "Forward incoming mails" address which we have just set to ext_3@mydomain.com . The second is the Autoresponder > "Sender Address&...

I tried this and we still get User Unknown errors. Here's the new configuration we just tried. Real Hostname: mailer.mydomain.com A Record: mailer1.mydomain.com A Record: lists.mydomain.com MX Record: lists.mydomain.com. 3600 IN MX 10 mailer1.mydomain.com Bounce Filter Created: Set the 'forward inco...

I think what you're saying is that we either need to add mydomain.com to the list of relay-domains, or, we need to modify bav.conf-local so that it looks like the following line and then when sending the campaign mails we would have to send as irulist@lists.mydomain.com. Am I understanding correctly...

[root@mailer mail]# cat mailertable mailer.mydomain.com procmail:/home/openemm/conf/bav/bav.rc lists.mydomain.com procmail:/home/openemm/conf/bav/bav.rc mailer1.mydomain.com procmail:/home/openemm/conf/bav/bav.rc [root@mailer mail]# cat relay-domains mailer.mydomain.com lists.mydomain.com mailer1.m...

I've got a similar issue. I hope that someone can help because so far bounce management is the only issue remaining before we can use OpenEMM. We're running the latest 6.2 release of OpenEMM. DNS Information Domain: mydomain.com A Record: mailer1.mydomain.com A Record: mailer.mydomain.com Forward Zo...

Can anyone help with this? The 3D in the trackable link seems to break usage in Thunderbird and other mail clients, though it does seem to work in the Gmail web client and Outlook. My original post is old. I expected there would be more community help in this forum than what I'm seeing. I see that o...

The links work in Gmail but not using Zimbra web or Thunderbird. Anybody know how best to address this?

I've made some progress but the links, while more properly formatted, still do not work. Here's a link that gets sent. Notice the 3D in the tag. This seems to break the link and results in no tracking of opened mail. Also, when sending to a bad address the bounce is not recorded in the Statistics. T...

We followed the installation guide for OpenEMM 6.2 and made the changes to alter the hostname in the database and the emm.properties file. We've restarted OpenEMM. When we create a mailing the trackable link points to http://mail.ourcompany.com:8080/mail.ourcompany.com/ir.html...... The problems wit...