OpenEMM Technical Support Forum

Hello, I appreciate it a lot that you dig your way through the source code to find a solution. What you have found are the (hard coded) default values used by the commercial version of EMM. For OpenEMM these are overwritten using environment variables set in $HOME/scripts/config.sh (near the top of ...

Hello Carlo, thank you for your report, investigation and solution. This is a bug and it will be fixed in version 21.04.000.118. As your solution seems to work, but "heals the symptom", I changed the code to fix the real problem for this case. If you wish you can apply the change by yourse...

The messages of type DEBUG (and INFO) are just reported a normal behaviour and can be ignored at this point. These directories are purely optional as the configuration file mention in the DEBUG message as well (this belongs all to the plugin interface and is not used in a plain installation). The er...

246521 write(4, "[14.01.2021 16:16:34] 246521 CRITICAL/log: ModuleNotFoundError: No module named 'aiohttp_xmlrpc'\n", 98) = 98 The module aiohttp_xmlrpc is missing, Please install this using "pip install aiohttp_xmlrpc". Even when started with "-v" there had been no ou...

IMHO the last lines should be more informative. Could you copy the last lines (or, if possible, just paste the whole file) in a comment?

-- ud

You got no output at all? As you don't have to stop the process, I assume you got immediately the shell prompt after issuing the commands? That behavior is quite strange. Can you try this (if not yet install, install strace via "yum install strace"): source scripts/config.sh py3required st...

Hello, to narrow down the problem let's try to start one process, that is not running, by hand using these commands directly after logging in as user "openemm" (or after "su - openemm"): source scripts/config.sh py3required ./scripts/update3.py -v account mailtrack bounce deliver...

You can enable the status notification of sendmail by editing the file $HOME/scripts/config.sh and extend the environment variable SYSTEM_CONFIG near the top of the file. The content of the variable has to be valid JSON, so be careful when modifying it. The default version should look like this: exp...

Hello,

which operation system in which version are you using, please?

-- ud

Could you please login as user openemm (on the server itself) and execute this command and paste the result as an answer?

ldd bin/xmlback

-- ud

Hello svewap, thank you for the bug report. First, the python programs are generally designed to run in background and, in general, do not write any output to stdout (if not invoked explicit with verbose mode on.) They are writing the information to logfiles which can be found in /home/openemm/var/l...

Hello Robert, unfortunately you encountered a bug and there is sadly no simple work around. We will fix the bug and provide an updated OpenEMM version. Thank you for reporting the bug and sorry for the trouble! To keep the system running, you can at least restart the trigger process (as user openemm...

Hello, since I build the binaries on one system for different target system, I'm using the static libraries of openssl as they differ on the target systems. Sadly, it looks like there are no (more) static libraries provided in centos 8, so as a quick fix you can edit src/c/xmlback/Makefile and remov...

This case is handled special. As bavd.py is unable to find the DSN for the bounce, but has a rule to mark this as a hardbounce, this is considered as an internal recognized hard bounce and is not written to bounce_tbl. You can edit update.py to write an entry to bounce table by changing line 342: el...

To your problem: Apparently, it doesn't respond to incoming SMTP requests so all messages are dropped. The process to handle incoming mail is semu.py which is the process using port 25. What do you mean exactly by "dropped"? Is the message accepted, but not processed? Or can't the message ...