OpenEMM Technical Support Forum

Thank you!

Thanks for reply.

I do not see a "status" field in customer_1_tbl. There is a "user_status" field in customer_1_binding_tbl. Did I miss somthing?

Version: OpenEMM 2013

In a new mailing, there are 12 recipients in the mailing list. However only 7 recipients are used when generating the email. When I check the customer_1_binding_tbl in database, the missing 5 recipients are marked as user_remark: bounce exit_mailing_id: 1385 What is the proper way to reactive the 5 ...

In case someone googles here for the error "openemm org.hibernate.TransientObjectException: MailingComponentEmbedded"

JPEG file size inside the HTML template is also an issue.

qctrl will move an emai from QUEUE to MIDQUEUE if the email is retried for 3 times:
Where is the number of retries for an email recorded?

Thanks for the explanation. If I delete the messages currently in: /home/openemm/var/spool/QUEUE /home/openemm/var/spool/MIDQUEUE /home/openemm/var/spool/SLOWQUEUE Can I expect the "Emails sent" number to increase rapidly? How does Openemm decide when to putting more messages to SENDMAIL?

Under Mailings > Overview > click Edit a mailing > click "Send Mailing tag", there is a number next to "Emails sent". How is this "Emails Sent" number calculated? We have a mailing list of roughly 250,000 email addresses sent twice in last month. Strange enough, both ma...

I'd like to show recipient's email in the body of every outgoing email. How can I add this dynamic email field in the template?

Thank you!

By default, OpenEMM shows "Welcome to OpenEMM! This server is now running OpenEMM ..." page. How can I customize the content of this page?

If I add one more permission: mailing.show The left menu shows up. However, there is an error when I click Templates > New Templates: You don't have the required permissions for this action. An error occurred Cause: org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp...

I created a new user (designer) and assign only the following rights:

template.show
template.new
template.change
template.delete

After the designer user logons on, the left menu is empty and gets the message:

You don't have the required permissions for this action.

What is missing? Thanks!

The trackable links are all http://localhost:8080/.../...

Where can I config/change this host information?

In Administration > Update, what file/permission are required before clicking "Do you really want to start the update?"

- Linux CentOS 5.6

We have a client base of 150,000 emails. How can we insert the emails into the database directly without going through the web interface?