OpenEMM Technical Support Forum

In OpenEMM how can we track who is clicking unsubscribe when mailings get sent out? As we keep getting calls/messages from people who are clicking unsubscribe.

We send out using two mailing lists one for the UK and one for ROW

Any help with this would be greatly appreciated.

Thanks

Hello, I wonder if anyone can help us. One of our customers using OpenEMM has flagged a possible issue to us. When they come to import their recipients CSV file the import takes a couple of hours but used to only take 30 minutes to import - Also the first time they try to do the import it seems to a...

Customer has sent another mailing and this time exactly 2000 emails were not sent.

Anyone have any ideas?

Is there a way of extracting a list of email addresses a mailing was definitely sent to?
Reason I ask is that out of a mailing of 44704, the send mail tab shows 43704 were delivered.
I'm unsure of how to find that missing 1000 or how to explain it.

Is there, or has anyone, had to follow the below FAQ on windows:
http://www.openemm.org/faq/questions/28 ... bounces%3F

If so, do you have a 'translation'?