OpenEMM Technical Support Forum

Hi, I have an issue with creating new target group with existing users. importing list with new profile name and created target group using datasource_id, which creates target group with zero list. where as recipient records updated and shows old datasouce_id, how to make importing list with new/exi...

Hi Maschoff,

Unsubscribe link click shows as total clicking subscribers, where trackable clicks are not recording.

Please share admin contact for checking my installation.

Thanks,

Hi Maschoff,

I can share openemm login credentials, please let me know.

Thanks,
Ramesh

Hello Maschoff,

Any help or advice would be appreciated.

Regards,
ItsR

Hi, I followed 2013 Manual Click summation for trackable links, created field click count and DB field click_count type numerical value 0 and created new action link_feedback, Usage only for links, count 1 add step type modify profile. Created new mailing Trackble links tab shows URL's Trackable Tex...

Hi Maschoff, Measure open rate option registering click when news letter opened and UI shows opened mail count in Delivery Statistics, I would like to know how to enable (Trackable link measure) Klick statistics in UI when mailing recipient click URL in news letter . Please guide me how to troublesh...

Hi Maschoff,

OpenEMM - 2013
OS - CentOS 6.6

Thanks

Hi, Click Statistics displays 0 in UI, Recipient count, Opened mails and Opt-Out shows correctly, mysql query to click count in customer_1_tbl shows count but I verified by making count 0 and resending mailer to same email address, when open mail delivery stat shows correctly but it also increments ...

Hi, Filter address is created automatically after creating new bounce filter. my bave.conf file news@mailer.mydomain.net alias:ext_5@mailer.mydomain.net /openemm/var/spool/bav/bav.conf ext_5@localhost accept:rid=5,cid=1,fwd=bouncer@mydomain.net ext_5@mailer.mydomain.net accept:rid=5,cid=1,fwd=bounce...

Hi Team, While configuring(OpenEMM2013) new bounce filter i don't see filter address, Forward incoming emails address check box and address available. Without filter address filtering of bounces are not possible i believe. Request openemm tech support and users who have resolved this issue please le...

Hello All, None experienced the issue kind of problem with openemm? I googled and tried many suggestion still not able to resolve. Maillog not showing forwarding to real email address, i was thinking filter address ext_1@x.domian.com forward to real email address in /etc/alias ext_1: xyz@mydomain.co...

Hello, I have created bounce filter in OpenEMM as follows filter address: ext_1@mailer.mydomain.net Sender address: news@mailer.mydomain.net bav.conf-local news@mailer.mydomain.net alias:ext_1@mailer.mydomain.net I sent a mail to news@mailer.mydomain.com, maillog shows as below, where i need to inse...

Hello, I followed Installation document, sender host name should be different than openemm server host. mailer.mydomain.net is sender host name and http://www.mydomain.net is openemm server host. my understanding of mail flow as follows. #bav.conf-local news@mailer.mydomain.net alias:ext_1@mailer.my...

Hello, I have followed installation document for OpenEMM-2013, forwarding not working. #bav.conf-local news@mailer.mydomain.net alias:ext_1@mailer.mydomain.net /etc/alias ext_1: me@mydomain.net when i send test mail to news@mailer.mydomain.net not forwarding to me@mydomain.net maillog shows Milter: ...