OpenEMM Technical Support Forum

Fresh install of OpenEMM-2015-bin.tar.gz 2015-02-23(last modified from source forge) Tomcat 8 Java 8 How can we fix the persistent session issue? At startup and when trying to open a mailing preview I get this error on the web: Error occurred. An unexpected error occurred. Please contact our support...

How can you tell if your installation is the final release?

Is this the final release?
OpenEMM-2015-bin.tar.gz 2015-02-23

Does the admin panel show any version number to confirm the release installed?

I asked the question in another forum and someone said this: This is most likely a problem with the application code that's been deployed on to Tomcat. It's happening because you have persistent sessions enabled so they write whatever store you've configured at shutdown and now at startup they are t...

Any clue? Please note that this is on Centos 6.6

I just stopped openemm and then manually started tomcat from /opt/openemm/tomcat Here are the logs I get. I can't seem to see any error. 31-May-2015 19:57:26.574 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version: Apache Tomcat/8.0.22 31-May-2015 19:57:26.576 INFO [main...

Yes as suggested by the installation guide I was able to start tomcat properly and load the page before turning it off.

Here is the tomcat startup (catalina) log right after starting openemm and before loading the GUI. -bash-4.1$ cat logs/tomcat/catalina.2015-05-31.log 31-May-2015 17:09:11.707 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Valve} ...

I did try tomcat 7 and it wouldn't even work so I reverted back to tomcat 8. (And yes I changed the listener as prescribed by the doc). Why can't you guys make this software more self installable like the others PHPList etc. Such a powerful software but such a pain to install. And why use java and t...

Also is the latest version says:
OpenEMM-2015-bin.tar.gz 2015-02-23
Does this mean that there has been no code update on this release since Feb 23?

How do I find the current version or build that I have? Is there a place on the GUI that shows the version?
Also when I tried to update bi the GUI it said that here was no update available.

Using the version of OpenEMM downloaded a couple of weeks ago. Do you have a direct link to download the latest release?
Also I downloaded Java 8 as suggested in the instructions.

I installed OpenEMM 2015 fine on Centos with Tomcat 8 and Java 8. During configuration, when creating a new mailing I am getting the following: Error occurred. An unexpected error occurred. Please contact our support team. The catalina logs show multiple JSP errors as follows: May 30, 2015 1:51:12 A...