OpenEMM Technical Support Forum

Those packages are checked by system command: rpm -q <packageName> So can you please check whether they are available at your system: > rpm -q MariaDB-server > rpm -q MariaDB-common > rpm -q MariaDB-client > rpm -q MariaDB-shared > rpm -q MariaDB-devel Example result on our servers: > rpm -q MariaDB...

Hello,

The problem with that ...-git subdirectory was fixed in the now available files.

Can you provide a screenshot of the question screen, asking for WKHMTL?
Because I rather think it is asking for a proper installation of JAVA and Apache Tomcat.

Thank you for the error message.
This happens when the OS root user starts the initial installation of OpenEMM.
The /home/openemm/var/log will be created for openemm:openemm but the iterim directory /home/openemm/var is still created for root:root

Fixed in
OpenEMM 23.10.000.136

You are using MariaDB version "10.3.39". EMM DB update file "emm-mariadb-update-23.07.097-basic.sql" changes some db column names for later deletion like: ALTER TABLE customer_field_tbl RENAME COLUMN default_value TO bk_default_value; MariaDB changed its syntax for column renamin...

There is a Problem in OpenEMM Runtime package with detecting the available OpenEMM tables in the database. It says there are tables where there are none. This problem will be fixed in OpenEMM Runtime 23.10.000.216+ (and later) It is available for tests at: openemm-runtime-23.04.000.217.tar.gz https:...

Problem is, that your system is missing the entry "openemm" in your dbcfg file which was generated initially. To solve this you may change the name in dbcfg from "emm:" to "openemm:". Alternativly you can wait for the following versions where the OMT will be fixed to co...

Could you please start OMT in debug modus and tell me what is the response?
Use command:
OMT.sh -debug

Could you please start OMT in debug modus and tell me what is the response?
Use command:
OMT.sh -debug

This is some new upcoming license limitation in the EMM. To let OpenEMM work with this problem please edit your file "openemm.emm.license.xml" in "/home/openemm/webapps/emm/WEB-INF/classes" and add the line with "maximumNumberOfGuiAdmins", so it should look like: ... <m...

Thank you for that info.
I will fix this missing property value (TOMCAT_NATIVE in setenv.sh) for future releases of OpenEMM.

Please have a look in your db table "config_tbl". There should be an entry like (legacy, allowed for EMM version <= 21.04): class, name, value 'system', '<your hostname>.IsActive', 1 or an entry like (simplified in new version, allowed for EMM version >= 21.04): class, name, value, hostnam...

Please have a look in your db table "config_tbl". There should be an entry like: class, name, value, hostname jobqueue, execute, 1, null The meaning of this is, that your OpenEMM Server, no matter what is his hostname, is allowed to execute the jobqueue jobs (batchjobs). In former versions...

Please make two things to find the reason for the problem of not refreshing thumbnail pictures of your mailings: 1) Check the installationpath of wkhtmltox: Use os command "> which wkhtmltoimage" Right now it seems you configured "/usr/bin/wkhtmltoimage" in your OpenEMM. Ist this...

You are completely right. There is no "cust_ban_tbl" in OpenEMM. We fixed it in Version 20.10.000.148, which is available right now. The changes are made to address the problem of MySQL and MariaDB in general, that there is no difference in varchars with Umlaut and special characters. &quo...