OpenEMM Technical Support Forum

I have finally figured out the culprit to port 25 incoming requests being dropped. It turns out it was a firewall configuration issue. When I created the firewall rule to allow communication on port 25, it either automatically associated the rule with the SMTP service or I associated it with the SMT...

I have narrowed the problem down a bit. I can connect to port 25 if I do so from localhost. So I know the SMTP server is running. However, it ignores connection attempts from any IP outside of localhost which means it is ignoring the bounce messages relayed from my smart host. It would seem like the...

Thank you guys for the quick response. When I try to connect to SMTP I get a " could not establish connection to the host on port 25 ". It is as if nothing is listening. I looked at the semu log and there are references to outgoing mail and what look like spool checks but nothing to indica...

I am still trying to sort out some issues and it would be helpful if someone could provide a little info. What actually sends and receives email in a windows environment? From what I have read, it is either sendmail or the embedded SMTP server in windows. In my install, Sendmail is not installed and...

Since apparently no one knows how to do this, I will try and save others the frustration and grief of trying to figure out how to do a couple fairly simple tasks using a non-standard implementation of a no longer used (because it suks) scripting language. First of all, if you have tried to make sens...

Does anyone know if there is a class or method to update the customer table? I have been trying for days now to update a custom profile (customer) field called LAST_CLICK_DATE with the current date when a recipient clicks on a link in an email. I have gotten everything working with a velocity script...

SOLVED. socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions. This is caused when Python cannot connect to port 25. This could be a firewall issue or as it was in my case, because inetinfo (IIS) was already listening on that port. I used a p...

Another problem I encountered after following the above instructions was an error from Python, socket.error: [Errno 10013] an attempt was made to access a socket in a way forbidden by its access permissions. This is caused when Python cannot connect to port 25. This could be a firewall issue or as i...

I wanted to hopefully save someone else a couple of days of headaches but pointing out that it is really important to use the Python MySQL connector that is posted on codebase (the link above). Other valid MySQL connectors will cause the install to fail with a 'no database module found' error. Good ...

Actually, this was the only error I encountered: C:\OpenEMM>start.bat Starting up .. home is C:\OpenEMM .. found codebase .. found database. Running, press return for termination: Exception in thread SMTP Server: Traceback (most recent call last): File "C:\Python27\lib\threading.py", line ...

I have also run into this problem. I am running OpenEmm 2015.
Did anyone figure out what a resolution to this was?