OpenEMM Technical Support Forum

Hello, We have populated our recepient database with >300K users and the system has slowed right down. Specifically when you try and open the recipient lists. We have tried to implement this fix from this thread Open the file webapps/openemm/htdocs/recipient/list.jsp in an editor. Find the line: sql...

Hi ma, That did the trick! Thank you very much. In case anyone else follows this thread the agnFN value in the last post does not match the one I was using further up the thread. You will have to change either the form name or the value in unsubscribe.html so they match. This is covered in the manua...

Hi ma, Thanks for the swift reply. I've made your change but it still isn't working. When I click through the the unsubscribe link (http://dd.intervault.co.uk/form.do?agnCI=1&agnFN=UnsubscribeQuery&agn1.9.6h0c.1l.27vdud8hbk) I am faced with unsubscribe and cancel. Now the cancel button does ...

Hi, I'm having trouble with my unsubscribe link and it sounds similar to this thread. When I click on the unsubscribe link I am taken to the page with cancel and unsubscribe. However when I click on unsubscribe I get taken to the failed page. If I click on the cancel button nothing happens. So I can...