OpenEMM Technical Support Forum

OK, never mind I figured out something. For future reference, and for anyone else who winds up in this situation, here is what I finally did: UPDATE admin_tbl AS T1, (SELECT pwd_hash FROM admin_tbl WHERE username = 'goodusername') AS T2 SET T1.pwd_hash = T2.pwd_hash WHERE T1.username = 'admin'; repl...

I changed the admin password through the web interface, and then got distracted by another project. this timed out my session. I had saved the changes to the admin user, but I had not exited the admin user change screen. Now I can't log in with the admin user account, nor can I log in with the other...

the only way to check your html is to save and the go back into the mailing and click on preview. I do most of my composing in an open source program called Kompozer, and then copy and paste the source into the mailing. Theoretically you couls set up templates for most of what you do, but the info o...

In the previous form, there was a call to: <input type="hidden" name="agnFN" value="SaveProfile"> This calls the Save Profile form, but you have to create it and the "action" that it calls. Let's start with the action. Click on Actions Click on New action Ente...

OpenEMM does not have the forms you require to have users subscribe to your list automatically. You will have to create one. Start by going to the forms section. Click on new form Enter a name for the form. I used "Subscribe". do not use spaces as they will cause problems when calling the ...

The various configurations that everyone is posting sound more difficult than what we did. We have a small HP server running Ubuntu server (no GUI) and VMware server. On it we are running several different VM's including OpenEMM VM. Setup time to test email was about 30-40 min, and that's mostly bec...

So then, What do actions do? I can't figure it out, I followed the steps in the manual but they don't really tell me what I'm doing. I know I have to have them for something, but I have no idea why. Second, What can I put in forms? How do I get the forms to trigger actions? What are the variable nam...

The documentation for this product is abysmal. The people who created the user manual should be ashamed of how inadequate it is.

Has anyone successfully used the "manual" to get openemm working?

yes, I downloaded the "official" one, but it is almost worse than not having one.

I'd offer to write one, but I'd have to know how it works first, and for that I'd need a manual. I see there is a German language book, can we get the text run through babelfish or something like it?

Sturmey

I've read through the user manual from the openemm.org download site. I've looked through the sample templates that are in the program, and I've tried playing with them myself, but there seems to be a few things that aren't working. has anyone written a useful manual for this program? what are the v...

It looks like that may be the issue. Too bad really, we were hoping for more information about our recipients, but it seems that too many corporate email systems block pictures and html based email. It seems we're going backward. After more reading and playing with the system, it looks like we'll st...

yeah, I think that sums it up. I've opened the email source from one of the test emails, and I can put the link in a browser without any errors, but it doesn't register the hit. now 5-6 days later, there are a few hits showing up, but I know that some of the hits aren't being counted since we had so...

we are using the openemm VM and have forwarded the ports from our router to the VM. The trackable links show statistics for clickthroughs, and any testing we've done internally and externally seem to show emails going out and links working. I've set the mailing to measuer open rate at bottom of the ...