OpenEMM Technical Support Forum

During my last very small mailing I discovered that NO email was sent out, all of them were in the list of soft and hard bounces. The email addresses are correct. I tried it a second time. I got soft bounces and hard bounces of about 30%. When checking the bounce tables in the database I found the f...

And this was it then? No more help?

.. the same. If I check the java version from the root directory, I get:

resin.conf is not found core.conf says: <resin xmlns="http://caucho.com/ns/resin" xmlns:resin="http://caucho.com/ns/resin/core"> <log name="" level="info" path="stdout:" timestamp="[%H:%M:%S.%s]"/> <log name="com.caucho.java" leve...

not true... of course I use Java 6!!!! After hours no progress... very frustrating

I totally regret trying to update from my running 5.5.1 to 6. I strongly recommend to stick to your running system!!!!! After the update from inside OpenEMM did not work at all, I tried to install it from scratch. But now many problems do occur and I cannot get OpenEMM to work. 1) When starting with...

Same happens to me (see my other post, sorry fpr double posting). - There is no archive directory "openemm-<version>" there - Tried with various rights settings (user=openemm, group=openemm, gave it 755, 775 and 777), no positive effect Was anybody able to update to 6.0? What were your set...

Hi, wanted to upgrade from 5.5.1 to 6.0 via the auto update function inside OpenEMM. It started normally, but ended suddenly with a message "Unable to archive current installation". Here is the complete log: * Update process starting up * Trying to determinate current running version * Fou...

Hi there, first of all thanks to Agnitas fro providing this wonderful tool! I've got a rather simple questions today: Is it possible to send out individual attachments? I have - let's say - 1.000 clients in my database, and they should get individual PDF documents. The documents are already generate...

At the moment before importing a CSV file I make an import into Excel from a MySQL database, so some cosmetic changes, export it to CSV and import it to OpenEMM. To make the whole process easier, I would like to make a direct import from my SQL Database to the OpenEMM database. My question is: Which...

Well, we made it quite simpel (as described in this magazine article): defined an A record in the DNS redirect.server_a.com pointing to the IP adress of server_a. That was pretty much it. We skipped the Bounce Management because of some strange reasons mentioned by the admins of our managed server. ...

So, finally we installed OpenEMM and did the frist Email camapign. Until now everything works fine. The only thing is that we did not manage to get the bounce managemetn working (obviosuly we cannot do this MX record entry). What helped me quite a lot when installing and configuring OpenEMM was this...

Well, seems as if this forum is not of very much help. None of my two (simple) questions were answered, almost half of the questions on the first page of the Installation forum have no answer at all. Although being an Open Source product, I would expect to get a little help at least, especially for ...

Hi there, when installing OpenEMM, I cam across some questions, where the installation manual is not that clear for me. My situation is like that: - OpenEMM is installed on a server, let's call it server_a (root server) - The mail server and the server, where our Website is hosted, is different from...

Hi there,

2 questions:

1) Is it necessary that OpenEMM runs on the same machine as the normal Email-/Web-Server (because of the trackable links etc.)?

2) What is required by OpenEMM in terms of hardware? RAM, processor, ...

Thanks a lot for helping...