OpenEMM Technical Support Forum

Hello Mika, I ended up getting everything to work, but only once I had upgraded to the latest (stable?) releases: ================================ = OpenEMM Installer v20.04.003 = ================================ Host: openemm License: OpenEMM (ID: 0) Runtime Version: 20.04.000.043 Manual Version: 1...

An update: I have just upgraded to the latest frontend &c. After switching, or downgrading, the OpenEMM backend version from V20.04.000.126 ---> V19.10.000.128 the backend appears to be working again (at least for test and admin mails). Here is the status: ================================ = Open...

After deleting the old /home/openemm/log/backend.log I restarted OpenEMM. This is what the directory now looks like. All of subdirectories are also empty. /home/openemm/log: total used in directory 4 available 197277700 drwxr-xr-x. 7 openemm openemm 71 May 15 06:40 . drwx--x--x. 22 openemm openemm 4...

When I restart OpenEMM the following is written to the terminal:

Checking backend directories
Service sanity is marked as inactive

And nothing is written to:

/home/openemm/log/backend.log


Best, Richard

Thank you again, once I installed sqlite-devel I was able to execute ./bin/backend.sh without throwing any error messages. Unfortunately, though, the Backend still fails to start: ================================ = OpenEMM Installer v20.04.001 = ================================ Host: openemm License...

Thank you. Once I had executed "python3 -m pip install mysqlclient" then I could start up with "./bin/OpenEMMInstaller.sh". Unfortunately, I still can't seem to get the backend to start: ================================ = OpenEMM Installer v20.04.001 = ===========================...

Hello, I have just upgraded my CentOS VBox image from OpenEMM 19 to 20.04. I have also compiled and installed python 3.8.1 into /home/openemm/opt/python3. When I execute OpenEMMInstaller.sh Python 3 is found. Unfortunately the following error is thrown: Mandatory python mysql module is missing! The ...

Sounds good

Richard

Thank you very much Marcel. That did it. I can now send mailings and will start testing things properly. I started OpenEMM with "7 Restart" in the OpenEMMInstaller. It seems this didn't start the backend services. Once I executed ./backend.sh start all the services began "running"...

I've been happily using 2015-R2 on Windows 10 for a good while. I've just set up the OpenEMM 2019 appliance using VirtualBox on a Gentoo host. (And thanks very much for providing the image, by the way, its great.) The trouble is that while I can send admin test and log mails, the mailings won't send...