OpenEMM Technical Support Forum

Hi, We are having a weird problem with undo_mailing_tbl queries: 2020-09-09 17:03:07,437: ERROR [https-openssl-apr-8443-exec-19] com.agnitas.emm.core.JavaMailServiceImpl - Error sending email via xxxx: Invalid Addresses emailSubject: EMM Error (Server: xxxxxxxx / Exceptiontype: CannotGetJdbcConnecti...

Hi, The load average is as follows: 0.00, 0.01, 0.00 I am basically testing it now where there's literally nothing going on. We have a separate server just for OpenEMM. I can see within access logs that the first POST request to /mailingsend.do;jsessionid= comes back almost immediately. We are still...

Hi, We have problems with timeouts on the mailing delivery. When we finish our configuration and confirm, it starts loading and times out after 60s (504 Gateway Timeout errors on the response). We have tried to adjust timeouts on Tomcat server.xml but it doesn't seem to take any effect. When we come...

Hi,

I have the same problem with my installation, all devices seem to come from PC what is definitely wrong. Any help would be appreciated here.

Thanks,

Matt

Ok, makes sense, thanks.

Do you have any timeframe in mind in regards to this investigation?

Thanks,

Matt

That is the one I have in mind - "Maximum number of recipients". Whenever we input any values here, the mailing gets stuck at generating. Values we input are between 100000 and 300000. Without them, the sending works perfectly fine. I can't locate any errors for this issue. Normally I foll...

Hi, We have been struggling to make max deliveries working for our mailings. The interface explains it nicely on how it is supposed to work so we thought it's all looking good. There is no mention about max_recipients property within python scripts though so I figured we must be missing something. A...

Hi,

No answer yet. In case it helps anyone, I reverted to using our internal bounce management script (based on Sisimai) to update relevant tables on OpenEMM. It feels like the most reliable and simplest solution for our architecture, we get users blacklisted the way we expect.

Thanks,

Matt

Hi, We have OpenEMM installed on AWS on Amazon Linux 2 OS with DB on remote MySQL Aurora and local postfix relay linked to our main postfix-based mailserver (on another EC2). It works in principle but I still struggle with bounce management. Is there any chance I could get some help here? OpenEMM se...