OpenEMM Technical Support Forum

in OpenEMM 2013, when saving a template in the HTLM editor containing [agnDYN name="HTML-Version"/] it will be saved has below if you are not in source code view [agnDYN name="HTML-Version"/] Then after choosing the template on a mailing Mailing, the text content has not added an...

fixed here https://forum.openemm.org/installation- ... c1683.html

nevermind ...I fixed it after adding "http://" at the beginning of the company_tbl.rdir_domain field in the openemm database mysql> select rdir_domain from company_tbl +--------------------+ | rdir_domain | +--------------------+ | mydomain.com | +--------------------+ mysql> update compan...

I'm having the same problem on my OpenEMM 6.0 installation and I think it could be fixed changing the value of

mailgun.ini.default_encoding=quoted-printable

in the emm.properties config file.
I'm going to test it now, I'll let you know.

please look here:
http://www.openemm.org/forums/ftopic1067.html
Thanks.

Hello, to sent out 100,000 emails OpenEMM token about 3 days. Also while the mailing was going out, after submitting data the double Opt-In confirmation emails takes about 4 ours to be delivered (instead of 1 or 2 minutes when there is no mailing running). There is a way to speed up the system? I'd ...

Thanks for your reply ma. I have about 950,000 names on my db. About the "JDBC pool exhausted" problem, after changing on file openemmdir/webapps/core/WEB-INF/classes/emm.properties the jdbc.maxWait value from 10000 to 60000, it never happened again ... anyway I need to test it deeply. Do ...

Hi ma, happy to hear you! Next time could you please reply with a solution to my issue? After adding the key, switching between mailing tabs Mailings->Overview->MyMailing) seems to be faster than before. I don't know how openemm works but I saw the URL containing mailing_id parameter while I was sur...

Fixed after increasing interactive_timeout on my.cnf and
mysql> alter table mailing_account_tbl add KEY `mailing_id` (`mailing_id`,`company_id`);

Hello, I'm using OpenEMM 5.5.0 on a CentOS 5.2 server (4GB, Dual Xeon 2,4 GHz) . When I click on Mailings -> Content tab, I always got an error on first click. Then, if I retry to click the page will open fine and quick. I'm frustrating about that because the marketing team on my company are writing...

Hello, I have an openemm installation on a CentOS 5 machine that use MySQL. A perl script import customers data from an old db into the new openemm db, one time a day started by crontab. Customers data is imported on "customers" mailing lists. My question is: What's happen if the script ad...

I found it. The openemm user manual on chapter 11.2.4.3 don't say that the "Double opt-in: Confirmation" action must be defined as the start action for the "DoubleConfirm" form. After adding this action the double subscribe work fine.

Hello,
after clicking on the link shown on the confirmation email, I'm able to acces to the confirmation form page but, looking on the db, the field
customer_1_binding_tbl.user_status is not updated (the value still remain '5' - it must be '1').
Thnks, Joe.

fixed after updating company_tbl.rdir_domain to the alias name

Hi all, here's my situation: I have my openemm installation on server_A responding on domain mynewsletter.com:8080, and a website hosted on server_B and resoponding on domain mywebsite.com (on port 80). I added on my DNS the alias newsletter.mywebsite.com for the openemm domain mynewsletter.com. Con...