OpenEMM Technical Support Forum

So, after trying to set up openEMM for weeks, we'll stop doing so. Just in case some product manager might be interested in getting feedback: - The installation just doesn't work from the start. It's the opposite of plug and play - The support is very expensive at 150 EUR / hr and a minimum support ...

Hello Juergen,
I sent you a PM via this forum. Can you check it?
It's in the "outbox", which seesm to mean you haven't read it.

Best regards
Klaus-Peter

Hi, we're looking for somebody to help me troubleshooting our openEMM installation (within a VMWare). We've got it running finally, but I can't get it sending out mails. It might be minor detail, but I don't know, of course. I am fine to pay for your help (but the Agnitas support with 150 EUR/hrs is...

Hi,
is there anybody who could help us for money to set up openEMM?
We're in Germany, but English help is welcome also.

Best regards
Klaus-Peter

Installation is a nightmare, but I still hope we'll be happy afterwards.

I think the numbers of users would increase incredibly,
if you could make the installation process easier!

OpenEMM is by far the best free mailing software,
but the installation is falling behind.

Hello, so, today I logged in. Log-File (Verwaltung->Systemstatus->Emm-Logdatei anzeigen) is empty. System-Status is ok: "Name Status Overall Status OK Jobqueue Status OK Import Status OK DB Status OK DB Connection Status OK Report Status OK" Database Status is ok: "Datenbank Version S...

Hello, when we try to send a mail I get this error in the log file: "Caused by: java.io.IOException: Cannot run program "python": error=2, No such file or director" Does anybody know what we have misconfigured or what the problem migh be? Java Version 11.0.9.1 (Red Hat, Inc.) EMM...

Hi, we use ESXi 6.7 The OVA contains CentOS and thus you'll run "postfix". But it's puzzling me, where/how to set up which servers are being used to send out / collect mails. To my understanding: We run openEMM locally, so I'd use the online facilities of our domain hosting company to send...

Hi Ray,
yes, exactly. The newest OVA does work fine now, but the
setup process is not really meant for Linux newbies.

Hi, we have installed the new .OVA file (thanks for setting it up) and I understand now that we're "facing" postifx being used in CentOS as MTA Now, where do we set up the server which is accepting the mails? In our case we want our local openEMM to send all mails via Domainfactory and thu...

Hello, our ERP software is a bit stupid, so whenever the customer has TWO main emailadresses, we enter it into the same line, e.g. firstmail@adress.com, secondmail@adress.com However, the import process reports an error and won't send email to these adresses. Is there a way around this problem? Best...

Hi,
the new OVA-file now works perfectly fine!
Great work, thanks a lot to everybody involved!

Best regards
Klaus-Peter

Hello,
thanks for the reminder. the error message *is* in German, so I didn't dare to translate.

ok, next step we can't solve: Die MYSQL Datenbank wurde installiert und läuft. Wenn man als root das Backend installieren möchte und hier die DB Configuration machen will: ============================================= = OpenEMM Maintenance Tool (OMT) v20.10.059 = ====================================...

Hello, yes, we tried that *also*, but we run into several errors, the first one for example is this: [root@myopenemm ~]# python3 -m pip install mysqlclient WARNING: Running pip install with root privileges is generally not a good idea. Try `__main__.py install --user` instead. Collecting mysqlclient...