Resume sending

slajar · Post by **slajar** » Mon Dec 14, 2009 7:45 pm

thank you for the great email delivering system.
Does anyone know how I can restart/resume a current sending?
Actually, it stopped at 18,625 from 38,625 clients. It's quite bad since I'f like to deliver the newsletter to all of them.
I just searched the forum and the docs and I couldn't find anything like that.

There are no mails left in the QUEUE, that's quite surprising since the OpenEMM UI shows there are 20.000 left.

Does anyone have an idea?

regards
Matthias

Post by **maschoff** » Tue Dec 15, 2009 12:01 pm

Which queue did you check? Sendmail's default queue or OpenEMM's queue? The latter is the right one. If this queue is really empty please check if pickdist process is active.

slajar · Post by **slajar** » Tue Dec 15, 2009 1:03 pm

thank you for your reply.

Yes it's OpenEMM's queue AND the sendmails queue. The pickdist is running. Actually, if I send our trial messages they are delivered or even when I start a new sendout to a small group of internal receipiants there are sent and received.
I assume there must be some kind of a resume for pickdist.py.

Post by **maschoff** » Tue Dec 15, 2009 1:11 pm

Do you use a smart-relay which limits the amount of mails you are allowed to send?

You could restart OpenEMM to check if there is anything pickdist can resume. Otherwise, I have no idea what went wrong.

slajar · Post by **slajar** » Tue Dec 15, 2009 3:43 pm

thanks again for answering.

I have no smart-relay.
Actually, I restartet OpenEMM multiple times and pickdist didn't resume anything. I assume we have been trapped in a very mysterious error case with our campaign.

Is there any posibility to get to know how far it was? Maybe there is a real order, so I could just copy this campaign and restart it at the same point.

lvn · Post by **lvn** » Wed Dec 16, 2009 3:29 pm

In the sendmailq you could check to which recipients the mail has already been sent. On this base you can resend the mailing..