OpenEMM Technical Support Forum

xmlback creates previews, heatmap input and content for the final mails.

@CPWork:
Debian 64bit system.
The system administrator at our hosting provider replaced some libraries, not sure what exactly, but now it's working.

Would be really helpful to know the libs. Probably ia32-libs (see section 2.2 of OpenEMM Install Guide).

I checked with the sysadmin, yes, it's just been the ia32-libs, as described here:
https://forum.openemm.org/viewtopic.php ... view=print

I can confirm this error too, and I'm running Windows 2003 Server Enterprise Edition

I can use a default template but if I add this:

[agnTITLE type=2],

it will fail to generate a preview. (or send anything for that matter

xmlback_error

[27.09.2011 13:36:13] 3344 ERROR/blockmail->layout: Unable to set variables for evaluator [1: gender]
[27.09.2011 13:36:13] 3344 ERROR/blockmail: Unable to find valid element layout in var\\spool\\META\AgnMail=D20110927133613=1=159=00002=liaMngA.xml.gz

Does type=1 work?

maschoff wrote:Does type=1 work?

No, this doesn't work As above, the default EN and DE templates don't work either and provide the same error.

Just to close this off. I was never able to find a fix for this.

So I have started using the 2011 VMX created by OpenEMM team running on Linux Centos instead.

I hope one day the fix to this will be found and v2011 will work on Windows.

CPW

I also haven't been able to resolve the bug! I need to install the old version again! Please help us!

Problem is that I can not reproduce your problem. My settings for the OpenEMM newsletter:
In my template I use tag [agnTITLEFULL type=1] (because I want to display both first name and last name), but [agnTITLE type=1] works fine as well.

maschoff wrote:Problem is that I can not reproduce your problem. My settings for the OpenEMM newsletter:

Yes, I can appreciate that if you can't reproduce it limits what you can do. it's a pity.

maschoff wrote:

Code: Select all

ID = 1
Description = Default
Gender Male = Dear
Gender Female = Dear
Gender Unknown = Dear OpenEMM user

In my template I use tag [agnTITLEFULL type=1] (because I want to display both first name and last name), but [agnTITLE type=1] works fine as well.

Sorry, but I do not understand how this relates to or helps the original issue?

Those are my settings for the form of salutation I use. Which are yours?

hi maschoff,
these are the settings from openemm 6.2 > settings > Forms of salutation

ID 2
Description German Default
GENDER=0 (Male): Sehr geehrter Herr
GENDER=1 (Female): Sehr geehrte Frau
GENDER=2 (Unknown): Firma

Do you mean these settings? If not where should I look for them?

Hello,

I just wanted to let you know that I just installed for evaluation purposes OpenEMM in a Windows 2003 Std SP2 32-bit server, and I am also facing this issue. When in the content I entered a tag such as [agnTITLEFULL type=1] or [agnTITLE type=1], I get an error "Error in dyn tags." in the preview.

My catalina log in C:\OpenEMM\logs\tomcat shows no errors whatsoever:

Oct 24, 2011 12:10:11 PM org.apache.catalina.core.AprLifecycleListener init
INFO: Loaded APR based Apache Tomcat Native library 1.1.20.
Oct 24, 2011 12:10:11 PM org.apache.catalina.core.AprLifecycleListener init
INFO: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
Oct 24, 2011 12:10:13 PM org.apache.coyote.http11.Http11AprProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8080
Oct 24, 2011 12:10:13 PM org.apache.coyote.ajp.AjpAprProtocol init
INFO: Initializing Coyote AJP/1.3 on ajp-8009
Oct 24, 2011 12:10:13 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2644 ms
Oct 24, 2011 12:10:13 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Oct 24, 2011 12:10:13 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.33
Oct 24, 2011 12:10:16 PM org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring root WebApplicationContext
Oct 24, 2011 12:10:26 PM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory openemm
Oct 24, 2011 12:10:26 PM org.apache.catalina.core.ApplicationContext log
INFO: Initializing Spring root WebApplicationContext
Oct 24, 2011 12:10:31 PM org.apache.coyote.http11.Http11AprProtocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
Oct 24, 2011 12:10:31 PM org.apache.coyote.ajp.AjpAprProtocol start
INFO: Starting Coyote AJP/1.3 on ajp-8009
Oct 24, 2011 12:10:31 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 18752 ms

This is a fresh install, with MySql 5.5.16, JDK 6u29, Python 2.7.2, MySQL-Python-1.2.3 for Python 2.7, and OpenEMM 2011 for Windows.

Thanks for your help,

Carlos

Hello,

Just an update on this. Tags such as [agnFIRSTNAME], [agnLASTNAME], [agnDATE] or [agnEMAIL] work fine in the Preview. The problem seems to be only with [agnTITLE].

Thanks,

Carlos