OpenEMM Technical Support Forum

Hello,

We have lost the admin password for our openemm install. I followed the instructions on inserting the md5 of the password directly into the mysql db as follows:

mysql -u root [-p if password exists]
use openemm
select md5("secret");
update admin_tbl set pwd_hash = 0x5ebe2294ecd0e0f08eab7690d2a6ee69 where username = "admin";
exit

However that is not working - it still says 'bad password'. Our resin version is 5.3.1 but this is just not working for us. Is there something we are doing wrong here?

Cheers,

Neil

Looking at the logs it seems that the MD5 hash which is being scanned for in the db is not the same MD5 that I get from mysql or md5sum. Looking at that - is the login page doing some kind of 'funky' md5 cacluculation?

Neil

No direct answer to your question but install openemm on a different server or only database, enter there your password and copy that md5 hash to your current installation. Kind of a workaround I recently used with wordpress