OpenEMM Technical Support Forum

Looking for Windows installation instructions step-by-step.

Needing help with install, I have installed all componets, but when I run the start.bat I recieve errors.

I have installed smtp as well and have changed ports back and forth from 25 to 2025. With 2 different errors.

Please advize.

Which errors?

This is the error I recieved when I tried to run the start.bat.

Starting up .. home is C:\OpenEMM .. found codebase .. found database.
The system cannot find the path specified.
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3720 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mo
st recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\update.py", line 459,
in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", line 6
82, in lock\n raise error (report)\nerror: Try locking using file "C:\\OpenEM
M\\var\\lock\\update.lock"\nUnable to create file: No such file or directory\nUn
able to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\update.py", line 459, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\update.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 196 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mos
t recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\pickdist.py", line 186,
in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", line
682, in lock\n raise error (report)\nerror: Try locking using file "C:\\OpenE
MM\\var\\lock\\pickdist.lock"\nUnable to create file: No such file or directory\
nUnable to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\pickdist.py", line 186, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\pickdist.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3160 INFO/main: Starting up\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3160 FATAL/except: CAUGHT EXCEPTION:\nTraceback (mo
st recent call last):\n File "C:\\OpenEMM\\bin\\scripts\\bav-update.py", line 4
34, in <module>\n agn.lock ()\n File "C:\\OpenEMM\\bin\\scripts\\agn.py", li
ne 682, in lock\n raise error (report)\nerror: Try locking using file "C:\\Op
enEMM\\var\\lock\\bav-update.lock"\nUnable to create file: No such file or direc
tory\nUnable to create file: No such file or directory\n\n\n'
CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\scripts\bav-update.py", line 434, in <module>
agn.lock ()
File "C:\OpenEMM\bin\scripts\agn.py", line 682, in lock
raise error (report)
error: Try locking using file "C:\OpenEMM\var\lock\bav-update.lock"
Unable to create file: No such file or directory
Unable to create file: No such file or directory


LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3892 INFO/ADMIN: Initial setup for 5 threads comple
ted\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3892 INFO/sender: Starting for ADMIN\n'
Exception in thread Spool ADMIN:
Traceback (most recent call last):
File "C:\Python25\lib\threading.py", line 486, in __bootstrap_inner
self.run()
File "C:\OpenEMM\bin\scripts\semu.py", line 651, in run
self.spool.execute ()
File "C:\OpenEMM\bin\scripts\semu.py", line 620, in execute
flist = os.listdir (self.path)
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\ADMIN/*.*'

LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3892 INFO/QUEUE: Initial setup for 50 threads compl
eted\n'
LOGFILE write failed[<type 'exceptions.IOError'>, (2, 'No such file or directory
')]: '[09.07.2009 09:21:51] 3892 INFO/sender: Starting for QUEUE\n'
Exception in thread Spool QUEUE:
Traceback (most recent call last):
File "C:\Python25\lib\threading.py", line 486, in __bootstrap_inner
self.run()
File "C:\OpenEMM\bin\scripts\semu.py", line 651, in run
self.spool.execute ()
File "C:\OpenEMM\bin\scripts\semu.py", line 620, in execute
flist = os.listdir (self.path)
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\QUEUE/*.*'

Exception in thread SMTP Server:
Traceback (most recent call last):
File "C:\Python25\lib\threading.py", line 486, in __bootstrap_inner
self.run()
File "C:\OpenEMM\bin\scripts\semu.py", line 833, in run
Server.ServerLoop ()
File "C:\OpenEMM\bin\scripts\semu.py", line 783, in __init__
smtpd.SMTPServer.__init__ (self, ('127.0.0.1',25 ), None)
File "C:\Python25\lib\smtpd.py", line 280, in __init__
self.bind(localaddr)
File "C:\Python25\lib\asyncore.py", line 303, in bind
return self.socket.bind(addr)
File "<string>", line 1, in bind
error: (10013, 'Permission denied')

Do you start it as an administrator? Has the database-user the required privileges?

If you are asking if I logged into the server as administrator yes, not familiar with mysql I know I set the root password, where would I find the permissions for mysql if that is the case.

Try locking using file "C:\\OpenE
MM\\var\\lock\\pickdist.lock"\nUnable to create file: No such file or directory\
nUnable to create file: No such file or directory\n\n\n'
...
Unable to create file: No such file or directory
Unable to create file: No such file or directory
...
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\ADMIN/*.*'
...
WindowsError: [Error 3] The system cannot find the path specified: 'C:\\OpenEMM\
\var\\spool\\QUEUE/*.*'
...
error: (10013, 'Permission denied')

I never tried to install OpenEMM on a windows machine, but seems that installationpath is not the required one, or the files are in the wrong directory, or you don't have the rights required for the installation task.

Difficult to say without seeing it.

Is there any other file or string you would need to see?

on the one side i would need the installation instructions and on the other side they description of your server, the path where you extracted the openemm-archive etc.

With in the file download of openemm, the install directions are located.

I know one thing I had to do was place the openemm file in my c directory in a file by itself.

Is the install on linux easier?

Are the instructions much easier to follow? Do you have a link to that just in case I need to try that way.

I was trying to install on Windows server 2003.

afair there's a complete image of a virtual machine (cent os) with openemm installed, maybe that's the best way for you.

i can not compare the installations of openemm on windows and linux, because i never did it on a windows machine. the linux version is not difficult, but takes some time.

Would you say CentOS or Kubuntu would be the way to go on this install?

Could you point me in the direction of the virtual image.

I have a CentOS 5 server running, I have not set up the virtual part of it but it is there.

I will be trying to install openemm on this server after getting it connected to network.

Please let me know any thoughts you may have.