OpenEMM Technical Support Forum

Posted: **Tue Aug 25, 2009 8:35 am**

I installed OpenEMM 5.5.1 on a Win XP testsystem. Everything went fine, but when I tried my first new mailing via wizard I got a '500 Servlet Exception' in Step 8 of 11:

</texta<html>
<body>
<h1>500 Servlet Exception</h1>
<code><pre>
java.lang.IllegalStateException: forward() not allowed after buffer has
committed.
at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:139)
at com.caucho.server.webapp.RequestDispatcherImpl.error(RequestDispatcherImpl.java:113)
at com.caucho.server.webapp.ErrorPageManager.sendServletError(ErrorPageManager.java:363)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:180)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.http.HttpRequest.handleRequest(HttpRequest.java:268)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:389)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:507)
at com.caucho.util.ThreadPool.run(ThreadPool.java:433)
at java.lang.Thread.run(Thread.java:619)
</pre></code>
<hr /><small>
Resin-3.0.19 (built Mon, 15 May 2006 04:50:47 PDT)
</small>
</body></html>

Sending a new mailing without the wizard works without problems. Did I make something wrong during installation?

Posted: **Tue Aug 25, 2009 11:15 am**

I would like to replicate this error.

Step 2: Did you use a template?
Step 3: What mailing type did you select?
Step 7: Did you select a target group?
Step 8: Did you try to skip or finish?

Posted: **Tue Aug 25, 2009 11:24 am**

Step 2: No template
Step 3: Normal mailing
Step 7: No
Step 8: Neither nor, I pressed on "Proceed"

Posted: **Tue Aug 25, 2009 7:58 pm**

Hm, works for me. In this case you may send me all your inputs for all steps (like mailing name, sender address, subject, etc.) by PM if you like and I will try to replicate it.

Posted: **Wed Aug 26, 2009 9:08 am**

PM sent. Did you use a testsystem with MS Windows XP?
Perhaps the issue is related to the operating system.

Posted: **Wed Aug 26, 2009 9:29 am**

I use Linux and could not replicate with your input, although I tried twice. Since OpenEMM's forntend is a pure Java application the underlying operating system should not matter (and has not matteres so far). Maybe OpenEMM 6 will work for you (beta this week).

Posted: **Wed Aug 26, 2009 9:32 am**

Ok, thanks for trying. I'll check out OpenEMM 6 then.

OpenEMM Technical Support Forum

First new mailing via wizard: 500 Servlet Exception

First new mailing via wizard: 500 Servlet Exception