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Resume sending
Posted: Mon Dec 14, 2009 7:45 pm
by slajar
thank you for the great email delivering system.
Does anyone know how I can restart/resume a current sending?
Actually, it stopped at 18,625 from 38,625 clients. It's quite bad since I'f like to deliver the newsletter to all of them.
I just searched the forum and the docs and I couldn't find anything like that.
There are no mails left in the QUEUE, that's quite surprising since the OpenEMM UI shows there are 20.000 left.
Does anyone have an idea?
regards
Matthias
Posted: Tue Dec 15, 2009 12:01 pm
by maschoff
Which queue did you check? Sendmail's default queue or OpenEMM's queue? The latter is the right one. If this queue is really empty please check if pickdist process is active.
Posted: Tue Dec 15, 2009 1:03 pm
by slajar
thank you for your reply.
Yes it's OpenEMM's queue AND the sendmails queue. The pickdist is running. Actually, if I send our trial messages they are delivered or even when I start a new sendout to a small group of internal receipiants there are sent and received.
I assume there must be some kind of a resume for pickdist.py.
Posted: Tue Dec 15, 2009 1:11 pm
by maschoff
Do you use a smart-relay which limits the amount of mails you are allowed to send?
You could restart OpenEMM to check if there is anything pickdist can resume. Otherwise, I have no idea what went wrong.
Posted: Tue Dec 15, 2009 3:43 pm
by slajar
thanks again for answering.
I have no smart-relay.
Actually, I restartet OpenEMM multiple times and pickdist didn't resume anything. I assume we have been trapped in a very mysterious error case with our campaign.
Is there any posibility to get to know how far it was? Maybe there is a real order, so I could just copy this campaign and restart it at the same point.
Posted: Wed Dec 16, 2009 3:29 pm
by lvn
In the sendmailq you could check to which recipients the mail has already been sent. On this base you can resend the mailing..