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Need Help - Mails are produced but never send.

Posted: Tue Apr 13, 2010 8:40 am
by SchlaWiener
I have just send a mailing with OpenEMM 5.0.3.
I have done this dozen of times and everything worked fine. Actually a very similar maling worked very well last week.

But now the mails have been produced but don't go away:
Produktion:
Startzeit der Produktion: 13.04.2010 09:10
Endzeit der Produktion: 13.04.2010 09:10

Versand:
Bereits produzierte E-Mails: 241
Bereits versendete E-Mails: 0
E-Mails gesamt: 241
I have this state since a few hours.

I don't know why this happend, but my question is, what should I do next?
- Just restart the openemm service and hope that the mails will be send
- Or create a new Mailing and copy / paste the content


Update: I stopped OpenEMM and rebooted the box. The mailing is still in this undefined state: Mails are produced but the don't disappear. Is there a way to reschedule the send procedure?

Posted: Sat Apr 17, 2010 9:14 pm
by maschoff
You use a version which is about 3 years old (released in May 2007). Since so much has changed since then we do not know what could have gone wrong.