OpenEMM Technical Support Forum

Posted: **Tue Apr 27, 2010 6:27 pm**

Hi there,

actually OpenEMM is running quite good on my system but while sending the mailing the process stopped. Now I have two parts of the mailing (...002=liaMngA.xml.gz and ...003=liaMngA.xml.gz) inside the folder "RECOVER" and the other files are archived in the folder "ARCHIVE". I need OpenEMM to continue the mailing but don't know how to do this.

I have the following messages in my logs:

xmlback.log:

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305 ERROR: Unable to open/parse file /home/openemm/var/spool/META/AgnMail=D20100427145707=1=402=002=liaMngA.xml.gz
311 ERROR: Unable to open/parse file /home/openemm/var/spool/META/AgnMail=D20100427150003=1=402=003=liaMngA.xml.gz

pickdist.log:

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14491 ERROR/block: Failed to execute mail creator "xmlback '-vlogenerate:account-logfile=var/spool/log/account.log;media=email;path=/home/openemm/var/spool/QUEUE' '/home/openemm/var/spool/META/AgnMail=D20100427145707=1=402=002=liaMngA.xml.gz'" with 256
14491 ERROR/block: Failed to execute mail creator "xmlback '-vlogenerate:account-logfile=var/spool/log/account.log;media=email;path=/home/openemm/var/spool/QUEUE' '/home/openemm/var/spool/META/AgnMail=D20100427150003=1=402=003=liaMngA.xml.gz'" with 256

I tried to run the logged command manually but got this error:

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xmlStringDecodeEntities: malloc failed: Cannot allocate memory
xmlNewNsProp : malloc failed
Segmentation fault

Is anyone around here who knows how to fix this?

Thanks in advance

Posted: **Wed Apr 28, 2010 1:40 pm**

Okay, so I fixed the problem by reducing the block size in the file emm.properties from 20000 to 5000 as described in this thread:
http://agnitasemm.net/forums/ptopic763.html

The size of the .xml.gz files was around 100 MB which resulted in an extracted size of 1 GB. Of course this is way too large...

But still I don't know how to continue the mailing based on the files in the folder "RECOVER".

OpenEMM Technical Support Forum

Files in /var/spool/RECOVER/

Files in /var/spool/RECOVER/

[SOLVED]