Bounce Score

[jkensicki]

Hi All,

Is there a way to configure the internal bounce score so we control when someone is set to "bounced" (number of soft bounces allowed)?

Thanks,
Jim

[maschoff]

You will find the softbounce rules hard coded in Python script softbounce.py, beginning at about line 200:

IF bounce bount > 7
AND difference between first and last bounce >30 days

IF no openings within last 30 days
OR clicks withon last 30 days
THEN change recipient in customer_1_tbl to hardbounce (user_status =2)

THEN delete softbounce entry from softbounce_email_tbl

Simply search for values 7, 30 (same line) and 30 again (about 30 lines below) and replace those values with values that fits your needs.

[jkensicki]

Thank you!