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Exception occurred processing JSP page for New Mailing
Posted: Thu Jul 28, 2011 8:33 am
by vissersj
Hello,
I've installed OpenEMM 2011 succesfully on Centos 5.5, but after login I get this error when I click New Mailing > Normal:
An error occurred
Cause: javax.servlet.ServletException: org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: ServletException in 'mailing/mailing-view-base.jsp': An exception occurred processing JSP page /mailing/media/email.jsp at line 122 119:
120:
121:
122: 123:
:
124: 125:
Stacktrace:
The same happens when I click on Templates > en_template or de_template.
Any help will be appreciated!
Kind regards,
Sjors
Re: Exception occurred processing JSP page for New Mailing
Posted: Thu Jul 28, 2011 12:36 pm
by maschoff
I can not reproduce it right now but as a quick fix please make a backup copy of file email.jsp in directory /home/openemm/webapps/openemm/mailing/media and remove lines
Code: Select all
<div class="emailbox_dynamic_content">
<% if (!(CmsUtils.isCmsMailing(aForm.getMailingID(), aForm.getWebApplicationContext()) && aForm.getMailingID() != 0)) {%>
<h3><bean:message key="mailing.Text_Version"/>:</h3>
<div>
at about line 122 from the original file. You do not have to restart OpenEMM. Does it work now?
Re: Exception occurred processing JSP page for New Mailing
Posted: Thu Jul 28, 2011 1:07 pm
by vissersj
Thanks for your reply. After erasing the lines in email.jsp, I got a new error message referring to the openemm_cms. I've checked the openemm_cms and it was not properly filled. I filled the database again and placed back the initial email.jsp and everything is working fine now!
Thanks for your help and topic closed.
Re: Exception occurred processing JSP page for New Mailing
Posted: Thu Jul 28, 2011 3:01 pm
by maschoff
Re: Exception occurred processing JSP page for New Mailing
Posted: Wed Aug 24, 2011 9:48 am
by peipei
Hi,
Could y tell me which page need to modified ?
Re: Exception occurred processing JSP page for New Mailing
Posted: Wed Nov 02, 2011 4:55 pm
by grandstream
I get the exact same error on a fresh set up , I don't know where the problem resides .
I am going to remove the following line.
org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: ServletException
in 'cms/cmt/cms-cmt-list.jsp'
and see if this fixes the problem.
If you want to replicate, just do a fresh set up, login as admin:openemm , click content manager.
And scratch your head in confusion !
I will post results ASAP .
WAIT may be another problem , ignore the above message.
Re: Exception occurred processing JSP page for New Mailing
Posted: Tue Nov 08, 2011 10:58 am
by lori157
Don't understand anything!!!
Have you got any solution?
Re: Exception occurred processing JSP page for New Mailing
Posted: Tue Jan 10, 2012 2:56 pm
by smatz
I am also receiving error message
"org.apache.jasper.JasperException: javax.servlet.ServletException: javax.servlet.jsp.JspException: ServletException in 'mailing/mailing-view-base.jsp': org.apache.jasper.JasperException: Unable to load class for JSP"
This is on OpenEMM-2011 running on a Debian server. The system was running perfectly until OpenEMM was restarted, at which point this error displays when trying to edit a template or send a new mailing. Any help would be appreciated!
Re: Exception occurred processing JSP page for New Mailing
Posted: Tue Jan 10, 2012 3:13 pm
by maschoff
Looks like Tomcat was not able to compile a certain JSP into a class file. Did you modify the JSP file? If so, does it compile? If not, please compare with a fresh installation to make sure the file is not corrupt.
Re: Exception occurred processing JSP page for New Mailing
Posted: Tue Jan 10, 2012 5:17 pm
by smatz
maschoff wrote:Looks like Tomcat was not able to compile a certain JSP into a class file. Did you modify the JSP file? If so, does it compile? If not, please compare with a fresh installation to make sure the file is not corrupt.
I don't know where my head was at... comparing to a fresh install is Troubleshooting 101 but I completely skipped that step
. I'm back online again. Thanks for the prompt reply!
