OpenEMM Technical Support Forum

Posted: **Tue Oct 18, 2011 8:42 am**

Hi all,

I have a problem with my OpenEMM 2011 installation.

When I use the FCKeditor, there is an option to add pictures to my content.
When I'm in the PopUp window, there is an option to browse, where I could upload
or pick uploaded files.

Once clicking on that, it gives me an error saying:

Code: Select all

The server didn't reply with a proper XML data. Please check your configuration.

I went into the config.php of FCKeditor and enabled the connector.

Code: Select all

// SECURITY: You must explicitly enable this "connector". (Set it to "true").
// WARNING: don't just set "$Config['Enabled'] = true ;", you must be sure that only
//		authenticated users can access this file or use some kind of session checking.
$Config['Enabled'] = true ;

// Path to user files relative to the document root.

$Config['UserFilesPath'] = '/userfiles/';

// Fill the following value it you prefer to specify the absolute path for the
// user files directory. Useful if you are using a virtual directory, symbolic
// link or alias. Examples: 'C:\\MySite\\userfiles\\' or '/root/mysite/userfiles/'.
// Attention: The above 'UserFilesPath' must point to the same directory.
$Config['UserFilesAbsolutePath'] = '/home/openemm-2011/webapps/openemm/userfiles' ;
....

But this message still comes up.

Can you guys try it and let me know if you have the same issue, or any solutions?

Thanks

Ben

Posted: **Tue Oct 18, 2011 3:43 pm**

So did you manage to solve it? What was wrong?

Posted: **Tue Oct 18, 2011 5:08 pm**

No I did not

Posted: **Sun Oct 30, 2011 4:09 pm**

I tried to reproduce the problem but, unfortunately, I could not. When exactly does the error message appear: When you click the image icon, when you click the browse button or when you click on "ok"? Could you provide a screenshot of the error message please?

Posted: **Sun Oct 30, 2011 5:39 pm**

Hi,

I it appears when I click on the "browse" button.
Here are my steps, done in your demo system. The error message is the same on my system.

Any idea?

I was searching for the message in the files but i couldn't find it anywhere.

Thanks

Ben

Posted: **Sun Oct 30, 2011 6:13 pm**

That is really strange! I just tried it with a fresh empty mailing (TEST) and I did not get an error message but only a popup window with an empty dropdown box and a centered text in the middle of the window saying "No image available". And this is exactly how it shoud be. URL of the popup window ist

Code: Select all

http://demo.openemm.org/fckeditor-2.6.4.1/editor/filemanager/browser/emm/browser.jsp;jsessionid=928B56DA600C8C91FE635E049B9D31D5?mailingID=13

Which version of Firefox are you using?

Posted: **Sun Oct 30, 2011 6:37 pm**

Hi

I tried it with Safari on Lion and Firefox 7.01 on Windows.

You went to the HTML version of the mailing.
in the content tab.

I opened the CMS and edited the contentModuleId=7
There you will get the error message.

Posted: **Sun Oct 30, 2011 6:51 pm**

Thanks, got it! This is a configuration bug we are going to fix. We will announce new bugfixes on Twitter as soon as they are available. Stay tuned!

OpenEMM Technical Support Forum

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