OpenEMM Technical Support Forum

Posted: **Wed Feb 15, 2012 11:44 am**

Hello everyone,

Note: I'm French, sorry for my english ^^!

I currently encounter a problem with OpenEMM 2011.
Indeed, I followed the installation/upgrade procedure of this project (upgrade 6.0.1 to 2011)
The launch of OpenEMM, I get the following message:

Code: Select all

$ openemm.sh start
Start /home/openemm/bin/scripts/bav-update.py .. done.
Start /home/openemm/bin/scripts/bav-trigger.py .. done.
Start /home/openemm/bin/scripts/bavd.py .. done.
Start /home/openemm/bin/bav -L INFO .. done.
Start python /home/openemm/bin/scripts/recovery.py .. done.
Start /home/openemm/bin/scripts/update.py account bounce .. done.
Start /home/openemm/bin/scripts/pickdist.py .. done.
Failed to setup database interface
Unable to determinate status for sendmail usages, assuming sendmail is enabled
Stopping obsolete sendmail processes:   done.
Starting sendmails:   listener Starting sendmail:          [  OK  ]
Starting sm-client:                                        [  OK  ]
 admin queue  mail queue  done.
Start /home/openemm/bin/scripts/slrtscn.py .. done.
Starting up Tomcat ......
Check Java installation          :OK
Check Tomcat installation        :OK
Using CATALINA_BASE:   /home/openemm
Using CATALINA_HOME:   /opt/openemm/tomcat
Using CATALINA_TMPDIR: /home/openemm/temp
Using JRE_HOME:        /opt/openemm/java
Using CLASSPATH:       /opt/openemm/tomcat/bin/bootstrap.jar

The error message:

Code: Select all

Failed to setup database interface

The package python-MySQL is installed.
MySQL is a good start.

Connection information to databases (and openemm openemm_cms) are default.

Can you help me I'm running out of idea.
Thank you !

EDIT : I use CentOS 6

Posted: **Wed Feb 15, 2012 5:12 pm**

Hi,

I solved the problem by editing emm.properties (./webapps/openemm/WEB-INF/classes/emm.properties) :

Before :

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jdbc.url=jdbc:mysql://localhost/openemm?useUnicode=yes&characterEncoding=UTF-8&useOldAliasMetadataBehavior=true

After :

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jdbc.url=jdbc:mysql://127.0.0.1/openemm?useUnicode=yes&characterEncoding=UTF-8&useOldAliasMetadataBehavior=true

Thank you !

OpenEMM Technical Support Forum

[RESOLVED] Problem with OpenEMM 2011

[RESOLVED] Problem with OpenEMM 2011

Re: Problem with OpenEMM 2011