Html parts are empty
Posted: Thu May 03, 2012 3:27 pm
Hello
Until now we used OpenEMM 6.2 without any problems. By now, we have installed a fresh 2011 version and experienced an issue
When emails are received in HTML format, the corresponding part is empty !
Here our templates
Text version:
[agnDYN name="Text"/]
Html version:
[agnDYN name="HTML-Version"/]
Here our content
Text version:
This is my text message
Html version:
<html>
<body>
<strong>This is my html message</strong>
</body>
</html>
The mailing is defined with format "Text and HTML"
Two recipients are defined (1 with Text format / 1 with Html format)
The mailing is sent and two emails are received.
1) The text message is OK, below the source
X-Mailer: OpenEMM V2011
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
This is my text message
2) The email message is received, below the source
X-Mailer: OpenEMM V2011
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="-==AGNITASOUTER164240059B29000002=="
This is a multi-part message in MIME format.
---==AGNITASOUTER164240059B29000002==
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
This is my text message
---==AGNITASOUTER164240059B29000002==
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
---==AGNITASOUTER164240059B29000002==--
As you can see the text part is added with the text format
and a part is added for the html format but it is empty
!
We tried on OpenEMM 6.2, and it is working fine.
We don't know if it is a mistake on our side, a technical issue at install ....
Any ideas ?
Thanks for your help
Until now we used OpenEMM 6.2 without any problems. By now, we have installed a fresh 2011 version and experienced an issue
When emails are received in HTML format, the corresponding part is empty !
Here our templates
Text version:
[agnDYN name="Text"/]
Html version:
[agnDYN name="HTML-Version"/]
Here our content
Text version:
This is my text message
Html version:
<html>
<body>
<strong>This is my html message</strong>
</body>
</html>
The mailing is defined with format "Text and HTML"
Two recipients are defined (1 with Text format / 1 with Html format)
The mailing is sent and two emails are received.
1) The text message is OK, below the source
X-Mailer: OpenEMM V2011
MIME-Version: 1.0
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
This is my text message
2) The email message is received, below the source
X-Mailer: OpenEMM V2011
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="-==AGNITASOUTER164240059B29000002=="
This is a multi-part message in MIME format.
---==AGNITASOUTER164240059B29000002==
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
This is my text message
---==AGNITASOUTER164240059B29000002==
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable
---==AGNITASOUTER164240059B29000002==--
As you can see the text part is added with the text format
and a part is added for the html format but it is empty
!We tried on OpenEMM 6.2, and it is working fine.
We don't know if it is a mistake on our side, a technical issue at install ....
Any ideas ?
Thanks for your help