OpenEMM Technical Support Forum

Hi,

Am new to OpenEmm but all required sofwwares installed successfully for OpenEmm.
Installed Sotfwares:

Tomcat 7.0
Mysql 5.5
Python 2.7
OpenEMM-2011-win32

After installation of those sotwares i Click "config.bat" and i give all details
Redirection path:http://localhost:8080
Loop Mail : mycurrentemail address
Smart relay host : empty

Then i click "start.bat" nothing will happened for me,I will be go to var/log/openemm_stderr.log then i will find out following error

CAUGHT EXCEPTION:
Traceback (most recent call last):
File "C:\OpenEMM\bin\openemm.py", line 542, in <module>
p_con = tomcatstart ('openemm')
File "C:\OpenEMM\bin\openemm.py", line 527, in tomcatstart
return tomcatexec (module, 'startup')
File "C:\OpenEMM\bin\openemm.py", line 517, in tomcatexec
pid = os.spawnve (os.P_NOWAIT, args[0], args, env)
OSError: [Errno 2] No such file or directory

Please help me which step i get wrong in installation and how can i start and work with OpenEMM.

Thanks

OpenEMM 2011 does not work with Tomcat 7. Please read the WinInstallGuide for details on how to install OpenEMM.

Hi Maschoff,

Thanks for the reply, I tried replacing the server from Tomcat 7.0 to Tomcat 6.0.35. But still am getting same error in my log file. I have also provided the Right Path too.
I am not sure whats wrong. Can you help me?

Thanks

What is the exact path of your Tomcat installation?

Tomcat installation path:"c:\program files\apache software foundation\Tomcat6.0\bin"

OpenEmm Path="c:\openEmm"

thanks

Please check out bugfix #6:

http://sourceforge.net/projects/openemm ... /Bugfixes/

Hi maschoff,

Thanks for your reply

We tried also.there is no improvement.But it opens new bug that is "start.bat" blinks first time and then gone away.It can't stay in Screen.

Please help me

Thanks

The start.bat window goes away if it encounters an error. Go to Start-Run and type cmd (open up a DOS prompt) and navigate to your OpenEMM folder (mine is c:\openemm). Then type "start" and the window will stay open and show you the error. Also, I wasn't able to get it to run even with the bug fix maschoff mentioned so what I did was move Tomcat to the Root folder (C:\tomcat6), changed the path in openemm.py to c:\tomcat and it works and sends emails with no problem.