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'No plain-text version available' when testing mail [fixed]

Posted: Tue Jan 22, 2013 1:45 pm
by friedbrain
When I try to send a test mail for a template I get the message 'No plain-text version available.' although I have defined it as follows:

Tab Template under Text version:

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[agnDYN name="Text"/]
Tab Content under Text module => Text

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Beispieltext
for a German speaking target group and

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Example text
for an English speaking target group.

Am I doing something wrong?

Re: 'No plain-text version availa' when trying to send test

Posted: Tue Jan 22, 2013 5:46 pm
by maschoff
You need a text for the target group "all subscribers" as well so that OpenEMM has a fallback text in case of fall-through.

Re: 'No plain-text version availa' when trying to send test

Posted: Wed Jan 23, 2013 11:50 am
by friedbrain
Thanks, that works now (although I didn't get an email yet and I clicked on 'Test-Mail' but the table lists 70 emails instead of 1 :? ).

Re: 'No plain-text version availa' when trying to send test

Posted: Wed Jan 23, 2013 1:22 pm
by friedbrain
Mails are working now that I configured the right home folder in the emm.properties. :)

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 8:08 am
by saltdstar
so, how to fix file,tell me ths

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 8:19 am
by saltdstar
maschoff wrote:You need a text for the target group "all subscribers" as well so that OpenEMM has a fallback text in case of fall-through.
so you mean 'No plain-text version availa' when trying to send test mail' is ok?
if not , how to fix it?

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 8:30 am
by maschoff
Yes, this message is intended because some mail clients do not accept HTML and in this case your mail should contain an text format alternative.

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 8:48 am
by friedbrain
saltdstar wrote:so, how to fix file,tell me ths
If you ask nicely and don't command me, I will. :P

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 9:05 am
by saltdstar
maschoff wrote:Yes, this message is intended because some mail clients do not accept HTML and in this case your mail should contain an text format alternative.
got it,thanks
1.i send a mail but can't receive,if i should do some works before ?
2.send a mail and success is related to whether i use a proxy?
3.i dont give a username and pwd of my own mail,how can openemm send mails? any document?

thanks for you patient.

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 9:12 am
by saltdstar
friedbrain wrote:
saltdstar wrote:so, how to fix file,tell me ths
If you ask nicely and don't command me, I will. :P
:D please

Re: 'No plain-text version availa' when trying to send test

Posted: Thu Jan 31, 2013 1:01 pm
by friedbrain
If you don't have the openemm folder in /home/openemm you have to adjust the following parameter in the emm.properties:

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system.logdir

mailgun.ini.maildir
mailgun.ini.metadir
mailgun.ini.xmlback
mailgun.ini.account_logfile
Or simply search for '/home/openemm'.