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Blacklisted by 1
Posted: Mon Sep 09, 2013 4:36 pm
by sr-ska
Hello,
I have found some records with the Note (user_remark) "Blacklisted by 1" in the table "customer_1_binding_tbl".
How can I find out why these receivers have landed on the blacklist?
I hope someone can help me.
Regards
Re: Blacklisted by 1
Posted: Wed Sep 11, 2013 9:01 am
by maschoff
1 is the ID of the admin who blacklisted. Have a look at admin_tbl to identify the admin with ID 1.
Re: Blacklisted by 1
Posted: Wed Sep 11, 2013 10:44 am
by sr-ska
Hello,
Ok, 1 is the administrator hwo sends the mailings. But no one has entered this receivers in a blacklist.
The receivers was registered only in one mailig list as blacklisted. The receivers was not in the normal blacklist, where the admin enters the recipients to be blocked.
So OpenEMM must have marked the recivers as blacklisted. The question is why?
Sorry for my bad english
Re: Blacklisted by 1
Posted: Wed Sep 11, 2013 12:49 pm
by maschoff
OpenEMM does not put any address on the blacklist unless the user does (via form, editing of recipients or import).
Re: Blacklisted by 1
Posted: Thu Sep 12, 2013 3:45 pm
by sr-ska
I see al logs, and I still don’t understanding how a recipient can be marked as blacklisted in just one mailing list. According to the user-log the receiver was created on a specific time and at the same time was marked as "Blacklisted by 1".
Imports did not exist in these days. The Users were not in the normal blacklist, they were only blacklisted in one mailing list. No idea what happened there?
