OpenEMM Technical Support Forum

I have Tomcat and Java SDK properly installed and Tomcat runs fine in 8080 when I start it on its own, but when I start OpenEMM it does not open in Tomcat on port 8080 -- I get the error

Firefox can't establish a connection to the server at www.[myurl].com:8080.

When I start OpenEMM from the ssh command line I get the following. I do not have sendmail worked out yet but I'm assuming this shouldn't stop OpenEMM from running in Tomcat -- please correct me if I'm wrong on this. It appears from the server's response that it's starting.

[openemm@ip-xx-xx-xxx-xxx ~]$ bin/openemm.sh start
Start /home/openemm/bin/scripts/bav-update.py .. done.
Start /home/openemm/bin/scripts/bav-trigger.py .. done.
Start /home/openemm/bin/scripts/bavd.py .. done.
Start /home/openemm/bin/bav -L INFO .. done.
Start python /home/openemm/bin/scripts/recovery.py .. done.
Start /home/openemm/bin/scripts/update.py account bounce .. done.
Start /home/openemm/bin/scripts/pickdist.py .. done.
Stopping obsolete sendmail processes: done.
Starting sendmails: listener Starting sendmail: sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ] [FAILED]
mail queues sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
ADMIN sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
QUEUE sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
MIDQUEUE sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
SLOWQUEUE sendmail: illegal option -- q
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ]
done.
Start /home/openemm/bin/scripts/slrtscn.py .. done.
Starting up Tomcat ......
Check Java installation :OK
Check Tomcat installation :OK
Using CATALINA_BASE: /home/openemm
Using CATALINA_HOME: /opt/openemm/tomcat
Using CATALINA_TMPDIR: /home/openemm/temp
Using JRE_HOME: /opt/openemm/java
Using CLASSPATH: /opt/openemm/tomcat/bin/bootstrap.jar:/opt/openemm/tomcat/bin/tomcat-juli.jar

When I shut OpenEMM down I get this:

[openemm@ip-xx-xx-xx-xxx ~]$ bin/openemm.sh stop
No Tomcat is running.
Stop scripts/slrtscn.py program .. done.
Stop /home/openemm/bin/qctrl program with signal 15 .. done.
Stop all sendmail processes: Shutting down sm-client: [FAILED]
Shutting down sendmail: [FAILED]
Starting sendmail: sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ] [FAILED]
Starting sm-client: sendmail: illegal option -- L
sendmail: usage: sendmail [ -t ] [ -fsender ] [ -Fname ] [ -bp ] [ -bs ] [ arg ... ] [FAILED]
done.
Stop scripts/pickdist program .. done.
Stop scripts/update.py program .. done.
Stop bin/bav program with signal 15 .. done.
Stop bin/bav program with signal 9 .. done.
Stop scripts/bavd program .. done.
Stop scripts/bav-trigger program with signal 15 .. done.
Stop scripts/bav-update program with signal 15 .. done.

UPDATE: I have disabled sendmail with bin/sendmail-disable.sh and still have the same problem loading in Tomcat, so have ruled that out as the culprit.
Here's the log from /home/openemm/tomcat/logs:

Oct 12, 2013 9:00:22 AM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (24, 78) : org.apache.catalina.mbeans.ServerLifecycleListener
Oct 12, 2013 9:00:22 AM org.apache.tomcat.util.digester.Digester startElement
SEVERE: Begin event threw exception
java.lang.ClassNotFoundException: org.apache.catalina.mbeans.ServerLifecycleListener
at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at org.apache.tomcat.util.digester.ObjectCreateRule.begin(ObjectCreateRule.java:116)
at org.apache.tomcat.util.digester.Digester.startElement(Digester.java:1176)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:506)
at com.sun.org.apache.xerces.internal.parsers.AbstractXMLDocumentParser.emptyElement(AbstractXMLDocumentParser.java:182)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanStartElement(XMLDocumentFragmentScannerImpl.java:1347)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2768)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:606)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:846)
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:775)
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:123)
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1210)
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:628)
at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1449)
at org.apache.catalina.startup.Catalina.load(Catalina.java:582)
at org.apache.catalina.startup.Catalina.start(Catalina.java:646)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:357)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:491)
Oct 12, 2013 9:00:22 AM org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (24, 78) : org.apache.catalina.mbeans.ServerLifecycleListener
Oct 12, 2013 9:00:22 AM org.apache.catalina.startup.Catalina start
SEVERE: Cannot start server. Server instance is not configured.

Figure this out partially -- it seems the server.xml file supplied with Tomcat 8 was an old version and was causing problems. I deleted apache-tomcat-8.0.0-RC1 and installed apache-tomcat-8.0.0-RC3, updated the server.xml and web.xml files and now Tomcat is trying to load. See my new post on the subsequent blank page issue.

You should read the OpenEMM Install & Admin Guide. OpenEMM needs Tomcat 6. Tomcat 8 has not even reached alpha status yet.

Got this issue resolved. The Tomcat version wasn't the problem. Renaming the openemm folder to ROOT and the openemm-ws folder to openemm-ws2 resolved this issue. Thanks.