OpenEMM Technical Support Forum

I have found many items with user_remark "auto opt-out due to black list" in the table customer_1_binding_tbl.
What does that mean exactly?
Why and how do the users have been added to the blacklist?
Thank you already!

I searched the source code of OpenEMM and could not find expression Are you sure that OpenEMM generates this message?

Sorry the exact entry is "auto opt-out due to blacklist". (blacklist written together)
I am quite sure that OpenEMM generates this message.

Google shows 4 results but unfortunately does not help me:
https://www.google.de/search?q=auto+opt ... acklist%22

Many entries were changed at the same time.
We have sent at this times newsletters.

Thank you!

Nobody knows what that means?
Why and how do the users have been added to the blacklist?

You may add recipients to the blacklist manually or via an import.

I'm pretty sure that no blacklist import was made.

I have now manually changed the users status back to 1.
Let's see if that happens again.

After sending the first newsletter are now 86 users with "user_status" = "6" and "user_remark" = "auto opt-out due to blacklist".

Newsletter sended 17:36, "change_date" of the users 17:36!

Modified date "change_date" is the same for all changed users, so that OpenEMM himself must have done changes.

Has not a clue why this happens?

We DONT add recipients manually or via an import!

After the second newsletter (other mailing list):
941 users with user_status 6 and user_remark auto opt-out due to blacklist.

Found in:
webapps\openemm-ws\WEB-INF\classes\org\agnitas\util\Blacklist.class
... org/agnitas/util/Blackdata ... 6;admin=auto opt-out due to blacklist status=blacklist ...

Found in:
webapps\openemm\WEB-INF\classes\org\agnitas\util\Blacklist.class
... org/agnitas/util/Blackdata ... 6;admin=auto opt-out due to blacklist status=blacklist ....

Found in:
var\log\20141001-extbounce.log
Line 1: 5.9.9;0;364;0;14275;admin=auto opt-out due to blacklist status=blacklist
Line 2: 5.9.9;0;364;0;14295;admin=auto opt-out due to blacklist status=blacklist
Line 3: 5.9.9;0;364;0;14313;admin=auto opt-out due to blacklist status=blacklist
Line 4: 5.9.9;0;364;0;14325;admin=auto opt-out due to blacklist status=blacklist
...

Are this e-mail mabe addresses which have sent bounce mails?

I've experienced this.

If you put many emails into blacklist (via Import), when you sending out a mailing that its sending list contains these blacklisted emails, then the recipient's status is changed to "auto opt-out due to blacklist".

You're right, in the blacklist was a domain "@gmx.net" that caused the change of the users.
Thanx!