OpenEMM Technical Support Forum

I have installed openEMM 2015 and its working fine except one thing.

The preview of images in content manager is not working. it shows as a not found image. Also when I try to upload image using

<img src="[agnIMAGE name="Number-1.png"]" alt="Number-1.png">

I am getting an error screen

"Error occurred.

An unexpected error occurred. Please contact our support team."

The size of the image is just 15kb.

I am using version OpenEMM 2015 RC3

java version "1.8.0_31"
Java(TM) SE Runtime Environment (build 1.8.0_31-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.31-b07, mixed mode)

and

Using CATALINA_BASE: /opt/openemm/apache-tomcat-7.0.59
Using CATALINA_HOME: /opt/openemm/apache-tomcat-7.0.59
Using CATALINA_TMPDIR: /opt/openemm/apache-tomcat-7.0.59/temp
Using JRE_HOME: /usr
Using CLASSPATH: /opt/openemm/apache-tomcat-7.0.59/bin/bootstrap.jar:/opt/openemm/apache-tomcat-7.0.59/bin/tomcat-juli.jar
Server version: Apache Tomcat/7.0.59
Server built: Jan 28 2015 15:51:10 UTC
Server number: 7.0.59.0
OS Name: Linux
OS Version: 2.6.32-504.8.1.el6.x86_64
Architecture: amd64
JVM Version: 1.8.0_31-b13
JVM Vendor: Oracle Corporation


Can anyone please help me debug this.

At first: RC3 is a release candidate. You should use the final version of OpenEMM 2015.

Please have a look at Tomcat's log catalina.out. It should provide more info about the error.

Okay so should I follow the update.txt.

This is what I see in the log file

Caused by: java.lang.NoSuchMethodException: Unknown property 'cm' on class 'class org.agnitas.cms.web.forms.ContentModuleForm'
at org.apache.commons.beanutils.PropertyUtilsBean.getSimpleProperty(PropertyUtilsBean.java:1313)
at org.apache.commons.beanutils.PropertyUtilsBean.getNestedProperty(PropertyUtilsBean.java:762)
at org.apache.commons.beanutils.PropertyUtilsBean.getProperty(PropertyUtilsBean.java:837)
at org.apache.commons.beanutils.PropertyUtilsBean.getPropertyType(PropertyUtilsBean.java:1173)
at org.apache.commons.beanutils.PropertyUtils.getPropertyType(PropertyUtils.java:564)
at org.apache.struts.util.RequestUtils.rationalizeMultipleFileProperty(RequestUtils.java:504)

This is a bug of RC3 because we updated to the EOF release of Struts 1.3.10 which behaved differently from 1.3.8. Please use the final release of OpenEMM 2015.

Thank You

Updated to OpenEMM 2015 final release and everything is fine now.

How can you tell if your installation is the final release?

Is this the final release?
OpenEMM-2015-bin.tar.gz 2015-02-23

Does the admin panel show any version number to confirm the release installed?

Yes, this is the final release.

I am facing an issue now

when trying to use webservices I am getting an error "Could not connect to host"

when I try to run ./EmmSoapClient.sh

i get error


Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/log4j/Logger
at org.agnitas.webservice.EmmSoapClient.<clinit>(EmmSoapClient.java:35)

also

./EmmCreateWSDL.sh -o ws.wsdl -l "http://localhost/:8080/emm_webservice" -n "urn:agnitas-webservice" -w ALL org.agnitas.webservice.EmmWebService_Port

is creating the ws.wsdl


anyone know how to solve this ?

The old webservices will be removed in the next version of OpenEMM, you should use the WS2 API instead. You can find the documentation here:
https://sourceforge.net/projects/openem ... rsions%29/

Thank You

I have changed my wsdl file based on the new api


As in the example file I executed code

===============================================

include("WSSESoapClient.php");

// URL of the WSDL document. Modify that for your environment
$wsdlURL = "http://localhost:8080/openemm-ws/emmservices.wsdl";

// Your authentication information
$username = "set your username here";
$password = "set your password here";

// Create new SOAP client
$client = new WsseSoapClient( $wsdlURL, $username, $password);

// Example: Retrieve list of all available webservices
var_dump( $client->__getFunctions()); This is working

// Example: Retrieve list of all mailings
var_dump( $client->ListMailings());

====================================================

The error that I get now is :

com.sun.xml.wss.impl.WssSoapFaultException: Authentication of Username Password Token Failed; nested exception is com.sun.xml.wss.XWSSecurityException: com.sun.xml.wss.impl.WssSoapFaultException: Authentication of Username Password Token Failed

I am using the username and password from table

"ws_admin_tbl"

not sure where the issue is

ws_admin_tbl is used by WS1, webservice_user_tbl is used by WS2. You can find a documentation of the OpenEMM database schema in the Extension Development Guide.

Thank You

WS2 working fine now

Hi

Can you please let me know why this function is mentioned as EMM only

MailingSummaryStatisticJob (EMM only)

I would like to use it if possible in my OpenEmm 2015

It is only part of the code of the commercial tool EMM because the mailing statistics use a different database schema in EMM opposed to OpenEMM.

Hi

Thank You for all your help going very good with the api so for. But I am stuck with the content Manager api

I am using this file /cms_services/RemoteContentModuleManager?wsdl

but when trying to use the code below(PHP)
I am always getting the below error

org.xml.sax.SAXException: No deserializer for {http://www.w3.org/2001/XMLSchema}anyType

also just tried

new SoapVar($mailingId, XSD_INTEGER, "integer", "http://www.w3.org/2001/XMLSchema")
now the error is
java.lang.ClassCastException: java.math.BigInteger cannot be cast to java.lang.Integer