OpenEMM Technical Support Forum

Hi Guys,

Problem:

We got a php formular which is used for contact between our customers. now, we want to use the formular for the openemm too. let me get this straight:

customer fills out the default field: name, street, email, land and if he checks the newsletter box, a javascript gets the values out of the formular and sets them for the openemm form.

this everything works, the openemm server gets all data: firstname, lastname, email and customized profile fields, but:

the double opt - in process, which works, if i start it from a normal local html form, doesn't want to work.

anyone some ideas? the recipient don't get the double opt-in mark in his summary.

thx for reading

hi,

could you describe the flow more detailed?
you are writing:

if i start it from a normal local html form, doesn't want to work.

what happens exactly? did you check the points when checking the double opt in flow:
- all entries made in the db?
- confirmation email out?
- where is the form stored? on the openemm-server?
- when you test it local maybe you can´t connect to the openemm-server?

cheerio, marton

hi,

problem is solved

we use some profile fields, which are limited in length, so if the value is too long, openemm take the values but doesn't set the status for the double opt-in.

thats why it worked from my normal html test file, but didn't work from our php-html construct.