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No trackable URL if using [agnEMAIL]

Posted: Tue Aug 28, 2007 4:04 pm
by rafa
Sorry for my bad english.

This URL:

"http://newsletter.domain.com/mail.php?email=[agnEMAIL]"

is not trackable, so in the email its says

http://newsletter.domain.com/mail.php?e ... domain.com

and I want this link to be trackable to see how many people click on them in the stadistics, and I want to receive in mail.php the email for the recipient using [agnEMAIL] too.

Its a bug or a bad configuration?

Please, help, its very important to me :(

Posted: Wed Aug 29, 2007 7:41 am
by Hofmann M.
Hi rafa,

your example-link:
"http://newsletter.domain.com/mail.php?email=[agnEMAIL]"

Use [agnEMAIL] only for include in textparts, if you include this in links,
these are not longer trackable, but there is some help.

You could include the e-mail-address in the link with: ##EMAIL##

your link:
"http://newsletter.domain.com/mail.php?email=##EMAIL##"

(it works also with other fields in the database, for example ##firstname##, ##lastname## or maybe ##customer_number##)

BUT the link must be trackable now, if it is not ... the link will not
work correctly an will shown with the letters "##EMAIL##" and not
with the real address.

Greetings

Posted: Wed Aug 29, 2007 11:44 am
by rafa
Thanks, you solved my problem...

But now, the Internet Explorer fails to do the redirection in the trackable link in the mail.

Mozilla, Konqueror, Netscape... works perfect and do the redirection, but the IE fails :(

We think that the IE dont do well the URLencode-decode..

I think that this is a important bug.

http://mailing.domain.com:8080/r.html?u ... fa0e788dhm

This link dont work in Internet Explorer but work perfect in Mozilla, Konqueror, Netscape, I dont know why...