OpenEMM Technical Support Forum

Hey folks,

Trying to set up OpenEMM via RPM on a fresh install of:

- Red Hat Enterprise Linux Server release 5 (Tikanga)
- sendmail-8.13.8-2.el5
- sendmail-cf-8.13.8-2.el5
- OpenEMM-5.4.0-1

I get the following errors when attempting to start sendmail:

[openemm@wtfdevbs4 ~]$ mailer.sh start
Stopping obsolete sendmail processes: done.
Starting sendmails: listener 550 Permission denied (real uid not trusted)
admin queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
mail queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
done.

This command also causes the following to be logged in /var/log/maillog:

Apr 22 11:50:17 wtfdevbs4 sendmail[11441]: user 507 attempted to run daemon
Apr 22 11:50:17 wtfdevbs4 sendmail[11442]: user 507 attempted to start a queue runner daemon
Apr 22 11:50:17 wtfdevbs4 sendmail[11443]: user 507 attempted to start a queue runner daemon

I have seen several other forum posts here with the same issues, but no resolutions yet.

Im getting the same thing. Looks like a permissions thing. I think it might have to do with Ubuntu 10

ANyone know where this can be checked or changed? I believe that the openemm user is not trusted. But dont know where to check or how to solve.




Starting sendmails: listener WARNING: Xbav: local socket name /home/openemm/var/run/bav.sock missing
550 Permission denied (real uid not trusted)
client queue mqueue-client Permission denied (real uid not trusted)
admin queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
mail queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
done.
Start /home/openemm/bin/scripts/slrtscn.py .. done.

Looks like a permission problem. Did you unpack the OpenEMM tarball with option p? If not, that's the problem!

I have the same problem, exept I have have untarred it with tar -zxvfp ?

Please help, Its not sending any emails?

Hi,

After almost going crazy I found a solution.
By the way I'm using CentOS 6 on a VM for OpenEMM.

I edited /etc/mail/sendmail.cf and replaced the line below:
# O TrustedUser=root
with
O TrustedUser=openemm

After I restarted OpenEMM I got a few permission errors on maillog.
After creating the files and giving the correct ownership I restarted OpenEMM again and it worked fine.

Hope it helps

Congratulations! However, we advise you not to modify sendmail.cf directly because it will be overwritten as soon as sendmail.mc is changed and processed.