OpenEMM Technical Support Forum

Hello,

Currently using OpenEMM 2015 R3. I have lots of mailings to handle very consistently with large target groups typically.

How long would it take to perform an update properly from my current version to the newest available?
Anything crucial worth noting? I would assume I would not lose any important data like user TGs etc.

Any help would be appreciated, thank you.

Hello!

We are pleased that you have been using OpenEMM version 2015 for so long. A simple upgrade from version 2015 to the current version OpenEMM 2024.04 is not possible for various reasons. To migrate, you have to install the current version, export and import data and objects (partly also system-supported) and, for example, create new target groups.

But we are here to support you. We can take the entire process off your hands or advise you on installation and migration. Let's talk and send us your contact details here: https://www.agnitas.de/en/contact/openemm-services/

We'll get back to you as soon as possible with more details and a no-obligation quote.