OpenEMM Technical Support Forum

Our subscribe form returns the Error-form now after upgrading from 5.1 to 5.5. How do we go about figuring out what the error is? I've tried searching the log files but didn't find anything.

Unsubscribe still works. And if the email already is subscribed the subscribe form returns success.

The subscribe form is not submitted directly from the users browser, but by a script. It submits it as a GET request with this URL for example:
http://emm.lan2:8080/form.do?agnCI=1&ag ... INGLIST1=1

Thanks!

I finally tracked this down by reading through the source code. The problem is it was silently failing if there was more then recipient.maxRows customers in customer_1_tbl. recipient.maxRows is set in /home/openemm/webapps/core/WEB-INF/classes/recipient.maxrows

Why in the world have an artificial limit on the number of customers? And then why have it silently fail and not give any clue to the admin as to why users are all the sudden not being added? An entry in a log file would have been tremendously helpful.

We have been using OpenEMM for about a year and are very disappointed with openemm for several reasons and will be looking for another solution soon.

For more information please see here:

http://www.openemm.org/forums/viewtopic.php?t=865

or have a look at the install guide, section 6.4.