Python problem

[mykp]

Hello,
when we try to send a mail I get this error in the log file:

"Caused by: java.io.IOException: Cannot run program "python": error=2, No such file or director"

Does anybody know what we have misconfigured or what the problem migh be?

Java Version 11.0.9.1 (Red Hat, Inc.)
EMM Version 20.10.000.088

Kind regards
Klaus

[maschoff]

Which log file do you mean?

if you use menu 1 (show status) of OMT, what is the output like?

[mykp]

Hello,
so, today I logged in. Log-File (Verwaltung->Systemstatus->Emm-Logdatei anzeigen) is empty.

System-Status is ok:
"Name Status
Overall Status OK
Jobqueue Status OK
Import Status OK
DB Status OK
DB Connection Status OK
Report Status OK"

Database Status is ok:
"Datenbank
Version Status
20.07.284 OK
20.07.381 OK
20.07.383 OK
20.07.489 OK
20.07.492 OK
20.10.006 OK
20.10.014 OK
20.10.026 OK
20.10.027 OK
20.10.036 OK"

I tried to send out a prepared email via "Mailing-Versand" -> "Testlauf".
I'll get the immediate feedback that the job has been queued.
Within "Verwaltung"->"Aktivitätsprotokoll" I get this line
"20.02.2021 11:24 emm-master server status send test email to XXXXX@XXXXX.com"

But nothing happens. No new line in the log file, nothing.

OK, so I tried to send out a testmail directyl from within "Verwaltung"->"Systemstatus"->"Testmail senden"

This results in no email, but the immediate Error Feedback "Email to XXX@XXX.com wasn't successfully sent with "from"-address: YYY@YYY.com" and the following Logfile lines (the strange emailSubect is show correctly here):

2021-02-20 11:24:24,224: ERROR [http-nio-8080-exec-5] com.agnitas.emm.core.JavaMailServiceImpl - Error sending email via localhost: 454 4.3.0 Try again later

emailSubject: Test mail subject: abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 ������ܵ!?�@?$%&/\<>(){}[]'"�`^����*#.,;:=+-~_|���
emailContent: Test text mail content: abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 ������ܵ!?�@?$%&/\<>(){}[]'"�`^����*#.,;:=+-~_|���
javax.mail.MessagingException: 454 4.3.0 Try again later

at com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:2340)
at com.sun.mail.smtp.SMTPTransport.startTLS(SMTPTransport.java:2132)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:734)
at javax.mail.Service.connect(Service.java:342)
at javax.mail.Service.connect(Service.java:222)
at javax.mail.Service.connect(Service.java:171)
at com.agnitas.emm.core.JavaMailServiceImpl.sendEmail(JavaMailServiceImpl.java:316)
at com.agnitas.emm.core.JavaMailServiceImpl.sendEmail(JavaMailServiceImpl.java:134)
at com.agnitas.emm.core.serverstatus.service.impl.ServerStatusServiceImplBasic.sendTestMail(ServerStatusServiceImplBasic.java:263)
at com.agnitas.emm.core.serverstatus.web.ServerStatusControllerBasic.sendTestEmail(ServerStatusControllerBasic.java:222)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:854)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:765)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.OriginUriFilter.doFilter(OriginUriFilter.java:43)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:80)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.sessionhijacking.web.GroupingSessionHijackingPreventionFilter.doFilter(GroupingSessionHijackingPreventionFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.web.filter.HttpSecurityHeaderFilter.doFilter(HttpSecurityHeaderFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.agnitas.emm.core.commons.filter.LoadBalancerFilter.doFilter(LoadBalancerFilter.java:153)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:666)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:688)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1594)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)

[mykp]

Hi,
is there anybody who could help us for money to set up openEMM?
We're in Germany, but English help is welcome also.

Best regards
Klaus-Peter