Problem with seding mailing

[RafalMW]

Hello,

I have installed opencms and everything works perfectly, but ...
when I create mailing and send it then it doesn't send any emails.

If I click "Send test mails to the administrators" or "Send test mails to the test recipients" then it works !

But when I start mailing then it doesn't send anything.
On screen there is: Generated E-Mails: 3
Sent E-Mails: 0

I coudn't find any errors in logs.
I know that description of my problem is not enough. I'm new in openemm so I have no idea what could it be.

Maybe there were similar problems and there is "standard" solution ?

Do you have any ideas ?

with best regards,
Rafal

[eleassarathelas]

You should check whether you can relay from the machine (I suggest you do test telnet on port 25), that as a first step towards sending emails to check envoys and bouncing again must give permission to log on the following lines --- File: / etc/cron.weekly/sysklogd---
Change the line:
Savelog adm-m 640-g-c-u root $ 4 LOG> / dev / null
To:
Savelog adm-m 644-g-c-u root $ 4 LOG> / dev / null
--- File: / etc/cron.weekly/sysklogd---
With that should suffice


Atte.

Peter Santis
Santiago de Chile

[m0rpheu5]

i´m with the same problem, did you fix the problem, what could be?

[petz]

Hi,

I am having the exact same Problem here with both:
OpenEMM-5.3.1c-1.i386.rpm
and
OpenEMM-5.3.2-2.i386.rpm

The difference is, under 5.3.1c sending mails actually works!
With 5.3.2-2 sending mails doesn't work!

I am running OpenEMM on CentOS 5.

Error in maillog

Jan 15 14:09:36 foobar sendmail[5271]: unable to write pid to /home/openemm/var/run/sendmail-openemm-queue.pid: Permission denied

The joke is under $BASE/var/run/ reside only these pid-file while running openemm:

Code: Select all

[root@foobar run]# ls -la
total 24
drwxr-xr-x 2 openemm openemm 4096 Jan 15 14:09 .
drwxr-xr-x 6 openemm openemm 4096 Jan 15 14:08 ..
srwxrwxr-x 1 openemm openemm    0 Jan 15 14:09 bav.sock
-rw-rw-r-- 1 openemm openemm   10 Jan 15 14:09 bav-update.log
-rw-rw-r-- 1 openemm openemm    5 Jan 15 14:09 openemm.pid
-rw-rw-r-- 1 openemm openemm    5 Jan 15 14:09 redirection.pid
-rw-rw-r-- 1 openemm openemm   23 Jan 15 14:17 slrtscan.save

The Script that actually spawns the sendmail Queues should normally create the following pidfiles, but idt doesn't!!!
sendmail-openemm-admin.pid
sendmail-openemm-queue.pid
sendmail-${cq}.pid

mailer.sh

Code: Select all

        $sm -q5m -bd
        for cq in clientqueue mqueue-client; do
                if [ -d /var/spool/$cq ]; then
                        mproceed "client queue $cq"
                        $sm -q5m -OQueueDirectory=/var/spool/$cq -OPidFile=$BASE/var/run/sendmail-${cq}.pid
                fi
        done
        mproceed "admin queue"
        $sm -q1m -NNEVER -OQueueDirectory=$BASE/var/spool/ADMIN -OPidFile=$BASE/var/run/sendmail-openemm-admin.pid
        mproceed "mail queue"
        $sm -q1m -NNEVER -OQueueDirectory=$BASE/var/spool/QUEUE -OPidFile=$BASE/var/run/sendmail-openemm-queue.pid
        mend "done"
        ;;

The Processes are running and everything works.
But ist is a bug, that the pid-files are not created.

openemm 5235 0.0 0.6 85652 6672 pts/0 S 14:09 0:00 python /home/openemm/bin/scripts/pickdist.py
root 5265 0.0 0.2 60648 2532 ? Ss 14:09 0:00 sendmail: accepting connections
root 5266 0.0 0.3 60784 3368 ? S 14:09 0:00 sendmail: ./m0ECO7iY018816 mail.foobar.de.: client EHLO
root 5268 0.0 0.1 49652 1976 ? Ss 14:09 0:00 sendmail: Queue runner@00:01:00 for /home/openemm/var/spool/ADMIN
root 5271 0.0 0.1 49644 1976 ? Ss 14:09 0:00 sendmail: Queue runner@00:01:00 for /home/openemm/var/spool/QUEUE
openemm 5299 0.0 0.5 76340 5440 pts/0 S 14:09 0:00 python /home/openemm/bin/scripts/slrtscn.py

In Version 5.3.2-2 I get the same error, but sendmail doesn't send the mails.
The files under /home/openemm/var/spool/META/ are created, but from there on nothing seems to happen. Under 5.3.1c sending out the mails works.

Please fix it in upcoming versions!
I am Working with Openemm since 5.0, I know it is a bug!

[harfst]

-OPidFile=$BASE/var/run/sendmail-openemm-queue.pid

That's a passthru option to sendmail. I found that my version of sendmail doesn't have that option.

I modified the script to do a ps to find the pid after it started and write it out to the file.

[seilemat]

Did anybody figure out a solution?
I have exactly the same problem.

I work with OpenSuSE 10.3 (AppArmor is not installed).

Thanks,
Mathias

[chill]

I got following error while trying to send mail

Unable to rename temp.file C:\OpenEMM\var\spool\QUEUE\.xmlgen.004436 to qf00000A0000000002A (m), try old fashion link/unlink
Unable to write output for receiver 42 in C:\OpenEMM\var\spool\META\AgnMail=D20080307135156=1=10=3C00000042=liaMngA.xml.gz
...


Atm not 1 mail was send not to admin- or test-user and not to any other user
its the double opt in mail yesterday everithing was working
but after a reboot nothing.

Thanks a lot hope for some easy solution

[seilemat]

After I didn't see any chance to solve the problem on the SuSE system, I decided to switch to Ubuntu 7.10-server.

Now I don't have any troubles anymore. Anything works fine

[maschoff]

However, it is a pity that OpenEMM causes problems with OpenSuse. Since we only use Red Hat and CentOS it would be great if someone from the Suse camp could offer some insights. (I guess it is a problem with Suse's special sendmail configuration.)

[christian.lang]

Following Results with OpenEMM 5.4 on a running OpenSUSE 10 with latest updates. No problems with OpenEMM 5.3.1 before.

According to mailgun and pickdist Logfiles everything is fine:

mailgun:
[13.03.2008 00:23:14] DEBUG/execute/(2/5/97/370): Successful end

pickdist:
[13.03.2008 00:23:39] 4985 INFO/block: Unpacking /home/openemm/var/spool/META/AgnMail=D20080313002314=2=97=002=liaMngA.xml.gz

The Mailing was sent after some minutes (and arrived) and the QUEUE was empty. BUT: Status Information in Send Mailing still says that 6 were produced but 0 sent.

I wonder if it could have something to do with
openemm 5049 84.0 0.4 8464 4764 pts/1 R 00:07 18:39 python /home/openemm/bin/scripts/slrtscn.py
which consumes all available CPU ?

[christian.lang]

I rolled my Installation back to the 5.3.1 Source for the moment...

If i can somehow help to find out hints to resolve this issue please let me know - unfortunately i don't have too much know-how regarding python ...

[maschoff]

slrtscn.py is our "syslog realtime scanner" which analyzes log files for sent mails and bounces and writes information to files to be processed by update.py. If slrtscan.py is very busy this could mean that is has to handle a lot of bounces.

[christian.lang]

slrtscn.py is our "syslog realtime scanner" which analyzes log files for sent mails and bounces and writes information to files to be processed by update.py. If slrtscan.py is very busy this could mean that is has to handle a lot of bounces.

There were no bounces at all in that moment - so slrtscan has nothing to do with updating the status of the mailing?
What should i try to find out what the reason is? How does OpenEMM find out, how many mails are sent?

[christian.lang]

Hello,

I have switched once more to 5.4.0 and tried the same again.
slrtscan now seams to work properly, i cleaned up the maillog File - maybe the script parsed it again when i tried yesterday.

OpenEMM now also shows me that 6 Mails were generated and sent - so now it seems to work properly.

I do not know what the reason really was... the point is that i now started with an empty Maillog File whereas yesterday only all OpenEMM Mailinglogs were cleared because of the fresh OpenEMM Installation.
I think that OpenEMM reparsed the maillog File for some reason which caused the high cpu Usage. Could that be possible?

best regards

Christian

[maschoff]

Our specialist (ud) for this script is on vacation until Eastern. Since this seems to be no case of urgency I will not call him back to the office.