openemm is not starting correctly

Use this forum for questions regarding installation, upgrading and configuration of OpenEMM

Moderator: moderator

smart-ebusiness
Posts: 3
Joined: Thu Dec 22, 2011 10:50 am

openemm is not starting correctly

Post by smart-ebusiness »

I made an installation of you product OpenEMM. I follw the instructions for
Ubuntu / Debian. Instead of postfix I am using sendmail. But if I am starting
the software like described I got the following startup messages

------------- snip start ------------
Start /opt/openemm/bin/scripts/pickdist.py .. done.
Stopping obsolete sendmail processes: done.
Starting sendmails: listener * Starting Mail Transport Agent (MTA) sendmail mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail': No such file or directory
chmod: cannot access `/var/run/sendmail': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/mta': No such file or directory
chmod: cannot access `/var/run/sendmail/mta': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/msp': No such file or directory
chmod: cannot access `/var/run/sendmail/msp': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/stampdir': No such file or directory
chmod: cannot access `/var/run/sendmail/stampdir': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail': No such file or directory
chmod: cannot access `/var/run/sendmail': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/mta': No such file or directory
chmod: cannot access `/var/run/sendmail/mta': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/msp': No such file or directory
chmod: cannot access `/var/run/sendmail/msp': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/stampdir': No such file or directory
chmod: cannot access `/var/run/sendmail/stampdir': No such file or directory
touch: cannot touch `/var/run/sendmail/stampdir/reload': No such file or directory
touch: cannot touch `/var/run/sendmail/mta/smsocket': No such file or directory
cd: 1287: can't cd to /var/run/sendmail/mta
550 Permission denied (real uid not trusted)
chown: cannot access `/var/run/sendmail/mta/smsocket': No such file or directory
chmod: cannot access `/var/run/sendmail/mta/smsocket': No such file or directory
You do not have permission to process the queue
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail': No such file or directory
chmod: cannot access `/var/run/sendmail': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/mta': No such file or directory
chmod: cannot access `/var/run/sendmail/mta': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/msp': No such file or directory
chmod: cannot access `/var/run/sendmail/msp': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/stampdir': No such file or directory
chmod: cannot access `/var/run/sendmail/stampdir': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail': No such file or directory
chmod: cannot access `/var/run/sendmail': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/mta': No such file or directory
chmod: cannot access `/var/run/sendmail/mta': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/msp': No such file or directory
chmod: cannot access `/var/run/sendmail/msp': No such file or directory
mkdir: cannot create directory `/var/run/sendmail': Permission denied
chown: cannot access `/var/run/sendmail/stampdir': No such file or directory
chmod: cannot access `/var/run/sendmail/stampdir': No such file or directory
[ OK ]
admin queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
mail queue WARNING: Ignoring submission mode -N option (not in submission mode)
Permission denied (real uid not trusted)
done.
Start /opt/openemm/bin/scripts/slrtscn.py .. done.
-------------- snipp end ----------------

The result is, that the sendmail MTA will not be started.

What happens with your software?
maschoff
Site Admin
Posts: 2628
Joined: Thu Aug 03, 2006 10:20 am
Location: Munich, Germany
Contact:

Re: openemm is not starting correctly

Post by maschoff »

I wonder why the script tries to use directory /var/run/sendmail. Apparently, you do not use the standard directories.
OpenEMM Maintainer
smart-ebusiness
Posts: 3
Joined: Thu Dec 22, 2011 10:50 am

Re: openemm is not starting correctly

Post by smart-ebusiness »

maschoff wrote:I wonder why the script tries to use directory /var/run/sendmail. Apparently, you do not use the standard directories.
It is a installation with Ubuntu Server 10.04 LTS and this will be the Standard
Directory. Maybe I will check out your integrated MTA. But for the future and
for more convinience it should be an idea to use postfix. E.g. I am using for the
quick and dirty management of the server VirtualMin and it will be the choice
of best practise to work with postfix / Dovecot.
Post Reply