Unsubscribe link not working

[abinpaulr]

Hi

Can any one please help on fixing the unsubscribe link.

The tags I am using is based on the below page

http://gael-garcia.fr/massmail/openemm/ ... s_tags.htm

ie Tag to unsubscribe the user i am using [agnUNSUBSCRIBE]

This correctly shows the unsubscribe link in the email and when I click, it goes to url

http://domain:8080/r.html?uid=1.fe.457y.hb.kk9aa5kni0

and then redirects to url

http://doman:8080/form.do?agnCI=1&agnFN ... kk9aa5kni0

This page always dispalys "form not found"

Please can anyone help me on fixing this.....

Thank You

[maschoff]

The tag you use is deprecated. You should use a link like

http://your_domain.com:8080/form.do?agnCI=1&agnFN=unsubscribe&agnUID=##AGNUID##

to call an unsubscribe form named "unsubscribe".

[nterry]

Can I suggest that you remove it from the 2015 User Manual, along with agnPROFILE.

I just wasted a couple of hours trying to get this to work.

[maschoff]

You are right, we removed usage of these tags from the text body, but we forgot the appendix. Thanks for your hint!